alert-management
Implement comprehensive alert management with PagerDuty, escalation policies, and incident coordination. Use when setting up alerting systems, managing on-call schedules, or coordinating incident response.
What this skill does
# Alert Management
## Table of Contents
- [Overview](#overview)
- [When to Use](#when-to-use)
- [Quick Start](#quick-start)
- [Reference Guides](#reference-guides)
- [Best Practices](#best-practices)
## Overview
Design and implement sophisticated alert management systems with PagerDuty integration, escalation policies, alert routing, and incident coordination.
## When to Use
- Setting up alert routing
- Managing on-call schedules
- Coordinating incident response
- Creating escalation policies
- Integrating alerting systems
## Quick Start
Minimal working example:
```javascript
// pagerduty-client.js
const axios = require("axios");
class PagerDutyClient {
constructor(apiToken) {
this.apiToken = apiToken;
this.baseUrl = "https://api.pagerduty.com";
this.eventUrl = "https://events.pagerduty.com/v2/enqueue";
this.client = axios.create({
baseURL: this.baseUrl,
headers: {
Authorization: `Token token=${apiToken}`,
Accept: "application/vnd.pagerduty+json;version=2",
},
});
}
async triggerEvent(config) {
const event = {
routing_key: config.routingKey,
event_action: config.eventAction || "trigger",
dedup_key: config.dedupKey || `event-${Date.now()}`,
payload: {
summary: config.summary,
// ... (see reference guides for full implementation)
```
## Reference Guides
Detailed implementations in the `references/` directory:
| Guide | Contents |
|---|---|
| [PagerDuty Client Integration](references/pagerduty-client-integration.md) | PagerDuty Client Integration |
| [Alertmanager Configuration](references/alertmanager-configuration.md) | Alertmanager Configuration |
| [Alert Handler Middleware](references/alert-handler-middleware.md) | Alert Handler Middleware |
| [Alert Routing Engine](references/alert-routing-engine.md) | Alert Routing Engine |
| [Docker Compose Alert Stack](references/docker-compose-alert-stack.md) | Docker Compose Alert Stack |
## Best Practices
### ✅ DO
- Set appropriate thresholds
- Implement alert deduplication
- Use clear alert names
- Include runbook links
- Configure escalation properly
- Test alert rules
- Monitor alert quality
- Set repeat intervals
- Track alert metrics
- Document alert meanings
### ❌ DON'T
- Alert on every anomaly
- Ignore alert fatigue
- Set thresholds arbitrarily
- Skip runbooks
- Alert without action
- Disable alerts in production
- Use vague alert names
- Forget escalation policies
- Re-alert too frequently
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