b2c-scapi-admin
Build backend integrations that sync data between B2C Commerce and external systems like ERPs, OMS, WMS, or CRMs using SCAPI Admin APIs. Use this skill whenever the user needs to pull or push orders, products, inventory, or customer data programmatically from a backend service, set up server-to-server authentication with Account Manager client credentials and admin OAuth scopes, implement bulk inventory imports with NDJSON, or call any Commerce API from a script or pipeline (not a storefront). Also use when building nightly data exports, warehouse sync jobs, or customer data integrations — even if they just say "pull orders into our ERP" or "sync inventory from the warehouse".
What this skill does
# SCAPI Admin APIs
This skill guides you through consuming Admin APIs for backend integrations, data synchronization, and management operations. Admin APIs are designed for server-to-server integration, not storefront use.
> **Note:** For **shopper-facing** APIs (products, baskets, checkout), see [b2c-scapi-shopper](../b2c-scapi-shopper/SKILL.md). This skill focuses on **admin/backend** operations.
## Overview
Admin APIs are designed for backend systems and integrations:
- **Client**: Backend services, ETL pipelines, management tools
- **Authentication**: Account Manager OAuth (client credentials)
- **Response Time**: < 60 seconds (HTTP 504 if exceeded)
- **Usage**: Moderate frequency, batch operations preferred
### Base URL Structure
```
https://{shortCode}.api.commercecloud.salesforce.com/{apiFamily}/{apiName}/v1/organizations/{organizationId}/{resource}
```
Example:
```
https://kv7kzm78.api.commercecloud.salesforce.com/product/products/v1/organizations/f_ecom_zzte_053/products/25518823M
```
**Note:** Admin APIs typically don't require `siteId` parameter (unlike Shopper APIs).
## Authentication
Admin APIs use Account Manager OAuth with client credentials flow.
### Get Admin Token via CLI
```bash
# Get admin token (uses clientId/clientSecret from dw.json)
b2c auth token
# Get token with specific scopes
b2c auth token --auth-scope sfcc.orders --auth-scope sfcc.products
# Get token as JSON (includes expiration)
b2c auth token --json
```
See [b2c-config skill](../../b2c-cli/skills/b2c-config/SKILL.md) for configuration details.
### Get Token Programmatically
```bash
curl "https://account.demandware.com/dwsso/oauth2/access_token" \
--request 'POST' \
--user "${CLIENT_ID}:${CLIENT_SECRET}" \
--header 'Content-Type: application/x-www-form-urlencoded' \
--data "grant_type=client_credentials" \
--data-urlencode "scope=SALESFORCE_COMMERCE_API:${TENANT_ID} ${SCOPES}"
```
**Example:**
```bash
CLIENT_ID="your-client-id"
CLIENT_SECRET="your-client-secret"
TENANT_ID="zzte_053"
SCOPES="sfcc.orders sfcc.products"
TOKEN=$(curl -s "https://account.demandware.com/dwsso/oauth2/access_token" \
-u "$CLIENT_ID:$CLIENT_SECRET" \
-d "grant_type=client_credentials" \
--data-urlencode "scope=SALESFORCE_COMMERCE_API:$TENANT_ID $SCOPES" \
| jq -r '.access_token')
```
### Dual Scope Requirement
Admin APIs require **two types of scopes**:
1. **Tenant scope**: `SALESFORCE_COMMERCE_API:{tenant_id}` - grants access to the tenant
2. **API-specific scopes**: `sfcc.catalogs`, `sfcc.orders.rw`, etc. - grants API access
```
scope=SALESFORCE_COMMERCE_API:zzte_053 sfcc.catalogs sfcc.products.rw
```
See [OAuth Scopes Reference](references/OAUTH-SCOPES.md) for the complete scope list.
### Account Manager Setup
1. Log into Account Manager
2. Navigate to **API Client** > **Add API Client**
3. Configure:
- Display Name and Password (client secret)
- Assign Organizations (your B2C instances)
- Role: "Salesforce Commerce API"
- Token Endpoint Auth Method: `client_secret_post`
- Access Token Format: `JWT`
- Allowed Scopes: Add required scopes
4. Copy the Client ID
## API Families
### Products API
Manage product catalog data.
```javascript
// Get product
const product = await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/product/products/v1/organizations/${orgId}/products/${productId}`,
{
headers: { 'Authorization': `Bearer ${adminToken}` }
}
).then(r => r.json());
// Update product
await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/product/products/v1/organizations/${orgId}/products/${productId}`,
{
method: 'PATCH',
headers: {
'Authorization': `Bearer ${adminToken}`,
'Content-Type': 'application/json'
},
body: JSON.stringify({
name: { default: 'Updated Product Name' },
shortDescription: { default: 'New description' }
})
}
);
```
**Required Scopes:**
- Read: `sfcc.products`
- Write: `sfcc.products.rw`
### Catalogs API
Manage catalog structure and assignments.
```javascript
// List catalogs
const catalogs = await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/product/catalogs/v1/organizations/${orgId}/catalogs`,
{
headers: { 'Authorization': `Bearer ${adminToken}` }
}
).then(r => r.json());
// Get catalog details
const catalog = await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/product/catalogs/v1/organizations/${orgId}/catalogs/${catalogId}`,
{
headers: { 'Authorization': `Bearer ${adminToken}` }
}
).then(r => r.json());
```
**Required Scopes:**
- Read: `sfcc.catalogs`
- Write: `sfcc.catalogs.rw`
### Orders API
Retrieve and manage orders.
```javascript
// Get order by number
const order = await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/checkout/orders/v1/organizations/${orgId}/orders/${orderNo}?siteId=${siteId}`,
{
headers: { 'Authorization': `Bearer ${adminToken}` }
}
).then(r => r.json());
// Update order status
await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/checkout/orders/v1/organizations/${orgId}/orders/${orderNo}?siteId=${siteId}`,
{
method: 'PATCH',
headers: {
'Authorization': `Bearer ${adminToken}`,
'Content-Type': 'application/json'
},
body: JSON.stringify({
status: 'completed',
shippingStatus: 'shipped'
})
}
);
```
**Required Scopes:**
- Read: `sfcc.orders`
- Write: `sfcc.orders.rw`
### Inventory Availability API
Manage product inventory.
```javascript
// Get inventory for a product
const availability = await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/inventory/availability/v1/organizations/${orgId}/availability-records/search`,
{
method: 'POST',
headers: {
'Authorization': `Bearer ${adminToken}`,
'Content-Type': 'application/json'
},
body: JSON.stringify({
skus: ['SKU001', 'SKU002'],
locationIds: ['warehouse-1']
})
}
).then(r => r.json());
// Update inventory
await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/inventory/availability/v1/organizations/${orgId}/availability-records`,
{
method: 'PATCH',
headers: {
'Authorization': `Bearer ${adminToken}`,
'Content-Type': 'application/json'
},
body: JSON.stringify({
records: [{
sku: 'SKU001',
locationId: 'warehouse-1',
onHand: 100,
effectiveDate: new Date().toISOString()
}]
})
}
);
```
**Required Scopes:**
- Read: `sfcc.inventory.availability`
- Write: `sfcc.inventory.availability.rw`
### Inventory IMPEX API
High-performance bulk inventory import. Use for 1000+ SKU updates.
**Critical Requirements:**
- Files > 100MB **MUST** be gzip compressed
- Use newline-delimited JSON (NDJSON), not comma-separated arrays
- Don't run imports during location graph changes
- Use delta imports (changed data only) for best performance
- Future quantity values must be > 0
```javascript
// Step 1: Initiate import
const importJob = await fetch(
`https://${shortCode}.api.commercecloud.salesforce.com/inventory/impex/v1/organizations/${orgId}/availability-records/imports`,
{
method: 'POST',
headers: {
'Authorization': `Bearer ${adminToken}`,
'Content-Type': 'application/json'
},
body: JSON.stringify({})
}
).then(r => r.json());
// Step 2: Prepare newline-delimited JSON
const ndjsonData = inventoryRecords
.map(r => JSON.stringify({
recordId: r.recordId || crypto.randomUUID(),
sku: r.sku,
locationId: r.locationId,
onHand: r.quantity,
effectiveDate: new Date().toISOString()
}))
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