canny
Collect and manage product feedback with Canny. Use when a user asks to set up a feature request board, prioritize product feedback, build a public roadmap, or let users vote on features.
What this skill does
# Canny
## Overview
Canny collects, organizes, and prioritizes product feedback. Users submit feature requests, vote on ideas, and follow updates. Teams build public roadmaps and close the loop when features ship.
## Instructions
### Step 1: Identify Users
```typescript
// components/CannySdk.tsx — Identify logged-in users
'use client'
import { useEffect } from 'react'
export function CannyIdentify({ user }) {
useEffect(() => {
if (window.Canny && user) {
window.Canny('identify', {
appID: process.env.NEXT_PUBLIC_CANNY_APP_ID,
user: {
id: user.id,
email: user.email,
name: user.name,
avatarURL: user.avatar,
created: new Date(user.createdAt).toISOString(),
customFields: { plan: user.plan, mrr: user.mrr },
},
})
}
}, [user])
return null
}
```
### Step 2: Embed Feedback Widget
```tsx
// Embed the feedback widget in your app
function FeedbackButton() {
return (
<button
data-canny-link
data-board-token="your-board-token"
className="fixed bottom-4 right-4 bg-blue-600 text-white px-4 py-2 rounded-full"
>
💡 Feedback
</button>
)
}
```
### Step 3: API Integration
```typescript
// lib/canny.ts — Programmatic feedback management
const CANNY_API_KEY = process.env.CANNY_API_KEY!
// Create a post (feature request) programmatically
await fetch('https://canny.io/api/v1/posts/create', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({
apiKey: CANNY_API_KEY,
authorID: userId,
boardID: 'board-id',
title: 'Dark mode support',
details: 'Would love a dark theme option for the dashboard.',
}),
})
// Retrieve top voted posts
const response = await fetch('https://canny.io/api/v1/posts/list', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({
apiKey: CANNY_API_KEY,
boardID: 'board-id',
sort: 'score',
limit: 20,
}),
})
```
## Guidelines
- Free tier: 1 board, basic features. Growth ($79/mo): unlimited boards, roadmap, integrations.
- Use custom fields to segment feedback by plan (show which features paying customers want).
- Public changelog closes the loop — users see when their requested features ship.
- For free alternative, consider using GitHub Discussions or a simple upvote board.
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