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configurator-troubleshoot

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Deployment failure diagnosis for Saleor Configurator. Use whenever any CLI command fails, when analyzing error messages, exit codes, or deployment reports, or when debugging partial failures.

General

What this skill does


# Configurator Troubleshooting

## Overview

This skill provides a systematic framework for diagnosing and fixing Configurator CLI failures. It covers error classification by exit code, drill-down patterns for partial failures, common error patterns with solutions, and a structured reporting format.

## When to Use

- Any CLI command fails with a non-zero exit code
- User reports error messages from configurator
- Deployment completed with partial failures
- Debugging GraphQL errors or reference issues
- When NOT looking for the deployment workflow -- use `configurator-workflow` instead
- When NOT looking for JSON envelope structure -- use `agent-output-parsing` instead

## Error Analysis Framework

### Step 1: Gather Context via JSON Envelope

The fastest way to diagnose is to parse the JSON envelope output:

```bash
# Validate config (no network needed)
pnpm dlx @saleor/configurator validate --json 2>/dev/null | jq '.'

# Get diff details for specific entity
pnpm dlx @saleor/configurator diff --entity "Type/name" --json 2>/dev/null | jq '.'

# Check last deployment report
ls -t deployment-report-*.json 2>/dev/null | head -1 | xargs cat | jq '.'
```

### Step 2: Classify by Exit Code

| Code | Name | Diagnosis |
|------|------|-----------|
| 0 | SUCCESS | No error (user may have questions about output) |
| 1 | UNEXPECTED | Check `.errors` and `.logs` in envelope |
| 2 | AUTHENTICATION | Invalid token, expired credentials, wrong URL |
| 3 | NETWORK | Connection refused, DNS failure, timeout |
| 4 | VALIDATION | YAML syntax, schema violations, missing fields |
| 5 | PARTIAL_FAILURE | Some entities failed - drill down with `--entity` |
| 6 | DELETION_BLOCKED | `--fail-on-delete` triggered |
| 7 | BREAKING_BLOCKED | `--fail-on-breaking` triggered |

### Step 3: Drill Down for Partial Failures (Exit Code 5)

```bash
# 1. Parse failed entities from envelope
OUTPUT=$(pnpm dlx @saleor/configurator deploy --json 2>/dev/null)
echo "$OUTPUT" | jq -r '.errors[] | "\(.entity): \(.message)"'

# 2. Drill into specific entity
pnpm dlx @saleor/configurator diff --entity "Categories/electronics" --json 2>/dev/null | jq '.result'

# 3. Check field-level differences
pnpm dlx @saleor/configurator diff --entity-type "Categories" --json 2>/dev/null | jq '.result.operations[]'
```

### Step 4: Apply Fix Based on Error Pattern

See the Common Error Patterns section below for specific solutions.

## Exit Code Decision Tree

```
exitCode == 0 --> Success, no action needed
exitCode == 1 --> Read error message, check logs array
exitCode == 2 --> Credentials issue:
                    - Regenerate token in Saleor Dashboard
                    - Verify URL ends with /graphql/
                    - Check HTTPS
exitCode == 3 --> Network issue:
                    - Verify URL is reachable
                    - Check DNS, firewall, VPN
exitCode == 4 --> Config validation failed:
                    - Run: validate --json
                    - Fix errors in config.yml
exitCode == 5 --> Partial failure:
                    - Parse errors array for failed entities
                    - Use --entity drill-down to inspect
                    - Fix and redeploy
exitCode == 6 --> Deletions blocked:
                    - Review deletions in diff output
                    - Remove entities from config or remove --fail-on-delete
exitCode == 7 --> Breaking changes blocked:
                    - Review breaking changes
                    - Remove --fail-on-breaking or accept changes
```

## Common Error Patterns

### Authentication (Exit Code 2)

**Diagnosis**: Token is invalid, expired, or has insufficient permissions.

**Fix**:
1. Verify `SALEOR_URL` ends with `/graphql/` and uses HTTPS
2. Regenerate token in Saleor Dashboard
3. Check token permissions (needs `MANAGE_*` permissions)

**Test authentication**:
```bash
curl -X POST $SALEOR_URL \
  -H "Authorization: Bearer $SALEOR_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"query": "{ shop { name } }"}'
```

### Validation (Exit Code 4)

**Diagnosis**: Config file has schema errors.

**Fix**:
```bash
# Get exact errors
pnpm dlx @saleor/configurator validate --json 2>/dev/null | jq '.result.errors[] | "\(.path): \(.message)"'
```

### Duplicate Entity

```
Error: Product with slug "my-product" already exists
```

**Fix**:
1. Run `introspect` to pull current state
2. Modify existing entity instead of creating
3. Use a different slug

### Invalid Reference

```
Error: ProductType "NonExistent" not found
```

**Fix**:
1. Check exact spelling of the referenced type
2. Ensure the referenced entity is defined in config.yml
3. Entity types must be deployed before entities that reference them

### Rate Limiting

**Fix**: The CLI has built-in rate limiting. If still hitting limits:
1. Reduce `GRAPHQL_MAX_CONCURRENCY` (default: 4)
2. Deploy in smaller batches using `--include`

## Diagnostic Commands

```bash
# 1. Validate config locally (no network)
pnpm dlx @saleor/configurator validate --json 2>/dev/null

# 2. Drill into specific entity
pnpm dlx @saleor/configurator diff --entity "Type/name" --json 2>/dev/null

# 3. Check last deployment report
ls -la deployment-report-*.json

# 4. Full diff
pnpm dlx @saleor/configurator diff --json 2>/dev/null

# 5. Test authentication
curl -X POST $SALEOR_URL \
  -H "Authorization: Bearer $SALEOR_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"query": "{ shop { name } }"}'
```

## Troubleshooting Report Format

When diagnosing issues, structure your findings as:

```
ERROR IDENTIFIED
Type: [Error Type] (Exit Code [N])
Message: [Error Message]

ROOT CAUSE
[Explanation of what caused the error]

SOLUTION
Step 1: [First action]
Step 2: [Second action]

VERIFICATION
[Command to verify the fix]

PREVENTION
- [Best practice 1]
- [Best practice 2]
```

## Related Skills

- **`configurator-workflow`** - Full deployment workflow sequence
- **`agent-output-parsing`** - JSON envelope structure and parsing
- **`configurator-cli`** - Complete command reference and flags

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