crm-cleanup
Scans HubSpot for stale deals, duplicate contacts, and missing fields, then fixes what the owner approves. Accepts optional scope argument for deals, contacts, or all.
What this skill does
Run a HubSpot hygiene pass using the `crm-maintenance` skill cleanup workflow. Act immediately — the user typed /crm-cleanup, so skip the intent-detection step. Parse arguments: - `--scope` (default: `all`) — `deals` for deal audit only, `contacts` for contact dedup only, `all` for both ## Step 1 — Scan for stale deals If scope includes deals: 1. Pull all open deals from HubSpot. 2. Flag deals with no activity (email, call, meeting, note) in the last 14 days. 3. For each stale deal: show deal name, stage, last activity date, associated contacts, and amount. 4. Propose actions per deal: update next-step, change stage, add a note, or close-lost. Present the full stale-deals list before making any changes. ## Step 2 — Scan for duplicate contacts If scope includes contacts: 1. Search HubSpot contacts for likely duplicates (same email, similar names, same company + similar name). 2. For each duplicate set: show both records side-by-side — name, email, company, deals, last activity. 3. Propose which record to keep and which fields to merge. Present all duplicate sets before merging anything. ## Step 3 — Scan for missing required fields 1. Check all open deals for missing fields: close date, amount, deal stage, associated contact, next-step/notes. 2. Check contacts associated with open deals for missing fields: email, company, phone. 3. Present a table of records with missing fields and what's missing. ## Step 4 — Apply approved fixes 1. Walk through each finding from Steps 1-3. 2. Apply only the changes the owner explicitly approves. 3. Report each change as it's made with a HubSpot link. ## Connector failures If HubSpot is unreachable, stop — this command requires HubSpot as the data source. Tell the owner: "HubSpot isn't connected. Connect it in Cowork settings, then rerun /crm-cleanup." ## Approval gates - **Never delete records.** Not contacts, not deals, not activities. If the user asks, say the skill cannot and direct them to HubSpot. - **Never change deal stage or close a deal without explicit approval.** Even if evidence is strong. Flag and defer. - **Never auto-merge duplicate contacts.** Show side-by-side and wait for approval per pair. - **Side-by-side diffs for all changes.** Show current value and proposed value; wait for approval per item. ## Output End with a summary: X deals updated, Y contacts merged, Z fields filled. Include links to the affected records.
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