freshdesk

Included with Lifetime

$97 forever

Manage Freshdesk support — tickets, contacts, and agents via the REST API.

Backend & APIs

What this skill does


# Freshdesk

Manage support tickets, contacts, and agents.

## Environment Variables

- `FRESHDESK_DOMAIN` - Domain (e.g. `mycompany` for `mycompany.freshdesk.com`)
- `FRESHDESK_API_KEY` - API key

## List tickets

```bash
curl -s -u "$FRESHDESK_API_KEY:X" \
  "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets?per_page=10" | jq '.[] | {id, subject, status, priority}'
```

## Create ticket

```bash
curl -s -X POST -u "$FRESHDESK_API_KEY:X" \
  -H "Content-Type: application/json" \
  "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets" \
  -d '{"subject":"Issue","description":"Details here","email":"[email protected]","priority":2,"status":2}' | jq '{id, subject}'
```

## List contacts

```bash
curl -s -u "$FRESHDESK_API_KEY:X" \
  "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/contacts?per_page=10" | jq '.[] | {id, name, email}'
```

## Notes

- Always confirm before creating or updating tickets.

Files: 1

Size: 1.1 KB

Complexity: 8/100

Category: Backend & APIs

Source: https://github.com/thinkfleetai/thinkfleet-engine/tree/main/skills/freshdesk

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