hootsuite-debug-bundle

What this skill does

# Hootsuite Debug Bundle

## Overview

Collect Hootsuite API connectivity status, social profile health, scheduled post state, and OAuth token validity into a single diagnostic archive. This bundle helps troubleshoot failed post scheduling, disconnected social accounts, media upload errors, and API authentication problems.

## Debug Collection Script

```bash
#!/bin/bash
set -euo pipefail
BUNDLE="debug-hootsuite-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE"

# Environment check
echo "=== Hootsuite Debug Bundle ===" | tee "$BUNDLE/summary.txt"
echo "Generated: $(date -u +%Y-%m-%dT%H:%M:%SZ)" >> "$BUNDLE/summary.txt"
echo "HOOTSUITE_API_KEY: ${HOOTSUITE_API_KEY:+[SET]}" >> "$BUNDLE/summary.txt"
echo "HOOTSUITE_ACCESS_TOKEN: ${HOOTSUITE_ACCESS_TOKEN:+[SET]}" >> "$BUNDLE/summary.txt"

# API connectivity — user profile endpoint
HTTP=$(curl -s -o /dev/null -w "%{http_code}" \
  -H "Authorization: Bearer ${HOOTSUITE_ACCESS_TOKEN}" \
  https://platform.hootsuite.com/v1/me 2>/dev/null || echo "000")
echo "API Status: HTTP $HTTP" >> "$BUNDLE/summary.txt"

# User profile and social profiles
curl -s -H "Authorization: Bearer ${HOOTSUITE_ACCESS_TOKEN}" \
  https://platform.hootsuite.com/v1/me > "$BUNDLE/me.json" 2>&1 || true
curl -s -H "Authorization: Bearer ${HOOTSUITE_ACCESS_TOKEN}" \
  https://platform.hootsuite.com/v1/socialProfiles > "$BUNDLE/profiles.json" 2>&1 || true

# Scheduled posts and rate limit headers
curl -s -D "$BUNDLE/rate-headers.txt" -H "Authorization: Bearer ${HOOTSUITE_ACCESS_TOKEN}" \
  "https://platform.hootsuite.com/v1/messages?limit=10&state=SCHEDULED" > "$BUNDLE/scheduled-posts.json" 2>&1 || true

tar -czf "$BUNDLE.tar.gz" "$BUNDLE" && rm -rf "$BUNDLE"
echo "Bundle: $BUNDLE.tar.gz"
```

## Analyzing the Bundle

```bash
tar -xzf debug-hootsuite-*.tar.gz
cat debug-hootsuite-*/summary.txt                  # Auth + connectivity
jq '.data[] | {id, type, socialNetworkId}' debug-hootsuite-*/profiles.json  # Connected accounts
jq '.data[] | {id, state, scheduledSendTime}' debug-hootsuite-*/scheduled-posts.json
grep -i "ratelimit\|retry" debug-hootsuite-*/rate-headers.txt
```

## Common Issues

| Symptom | Check in Bundle | Fix |
|---------|----------------|-----|
| API returns 401 | `summary.txt` shows HTTP 401 | OAuth token expired; re-authorize via Hootsuite app OAuth flow |
| Social profile disconnected | `profiles.json` shows missing or error-state profile | Re-connect the social account in Hootsuite dashboard > Social Accounts |
| Scheduled post failed | `scheduled-posts.json` shows FAILED state | Check media URLs are accessible; verify profile has posting permissions |
| Rate limited (429) | `rate-headers.txt` shows Retry-After | Reduce scheduling frequency; batch post creation requests |
| Missing profiles | `profiles.json` returns fewer accounts than expected | Check team permissions; verify plan supports connected account count |

## Automated Health Check

```typescript
async function checkHootsuite(): Promise<void> {
  const token = process.env.HOOTSUITE_ACCESS_TOKEN;
  if (!token) { console.error("[FAIL] HOOTSUITE_ACCESS_TOKEN not set"); return; }

  const res = await fetch("https://platform.hootsuite.com/v1/me", {
    headers: { Authorization: `Bearer ${token}` },
  });
  console.log(`[${res.ok ? "OK" : "FAIL"}] API: HTTP ${res.status}`);

  if (res.ok) {
    const profiles = await fetch("https://platform.hootsuite.com/v1/socialProfiles", {
      headers: { Authorization: `Bearer ${token}` },
    });
    const data = await profiles.json();
    console.log(`[INFO] Connected profiles: ${data.data?.length ?? 0}`);
  }
}
checkHootsuite();
```

## Resources

- [Hootsuite Status](https://status.hootsuite.com)

## Next Steps

See `hootsuite-common-errors`.