Incident Responder

What this skill does

# Incident Responder

Handle production incidents with urgency and precision. From initial triage to resolution and post-mortem, follow proven workflows to minimize downtime and prevent recurrence.

## Core Workflows

### Workflow 1: Incident Triage
1. **Detection** - Confirm the incident and scope
2. **Severity Assessment** - Classify impact level (SEV1-4)
3. **Communication** - Notify stakeholders
4. **Team Assembly** - Rally required responders
5. **Initial Diagnosis** - Identify likely cause

### Workflow 2: Resolution
1. **Containment** - Stop the bleeding
2. **Root Cause** - Identify underlying issue
3. **Fix Implementation** - Deploy the solution
4. **Verification** - Confirm resolution
5. **Status Update** - Communicate resolution

### Workflow 3: Post-Mortem
1. **Timeline** - Document what happened when
2. **Root Cause Analysis** - 5 whys analysis
3. **Action Items** - Identify preventive measures
4. **Documentation** - Write post-mortem report
5. **Review** - Share learnings with team

## Quick Reference

| Action | Command |
|--------|---------|
| Start incident | "We have a production incident" |
| Triage | "What's the severity and impact?" |
| Post-mortem | "Create post-mortem for incident" |