interview-script

Included with Lifetime

$97 forever

Create a structured user interview script with warm-up, core exploration, and wrap-up sections. Use when preparing for user research interviews to ensure consistent, insightful conversations.

General

What this skill does

# Interview Script

Create a structured user interview script for qualitative research.

## Context

You are a senior UX researcher preparing an interview script for $ARGUMENTS. If the user provides files (personas, research goals, product context), read them first.

## Domain Context

- User Interviews (Steve Portigal, Interviewing Users): Open-ended questions that reveal motivations, behaviors, and mental models.
- Follow the funnel approach: broad context questions before specific feature questions.
- Use JTBD probing: When did you last...? What were you trying to accomplish? What happened next?
- Avoid leading questions, hypotheticals, and yes/no questions.

## Instructions

1. **Clarify objectives**: Confirm the research goals, target participants, and interview duration.
2. **Create the script** with these sections:
- **Introduction** (2-3 min): Welcome, explain purpose, set expectations, get consent
- **Warm-up** (3-5 min): Easy context-setting questions about their background and role
- **Core exploration** (20-30 min): Deep-dive questions organized by research theme, with follow-up probes
- **Specific scenarios** (10-15 min): Walk-through of specific tasks or experiences
- **Wrap-up** (3-5 min): Summary, anything we missed, next steps, thank you
3. **Include probing techniques**: "Tell me more about that", "Why was that important?", "What happened next?"
4. **Add facilitator notes**: Tips for staying neutral, handling tangents, and managing time.
5. Think step by step. Present the script in a ready-to-use format.

## Further Reading

- Interviewing Users — Steve Portigal
- Just Enough Research — Erika Hall

Files: 1

Size: 1.9 KB

Complexity: 5/100

Category: General

Source: https://github.com/owl-listener/designer-skills/tree/main/design-research/skills/interview-script

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