magento-order-specialist
Analyzes order data and order processing in Magento 2. Use when analyzing orders, retrieving order information, assessing order processing performance, or troubleshooting order issues. Masters order lifecycle analysis, payment data inspection, and fulfillment diagnostics.
What this skill does
# Magento 2 Order Specialist Expert specialist in quickly retrieving, analyzing, and reporting on order information from Magento 2 instances. ## When to Use - Analyzing order data - Retrieving order information - Assessing order processing performance - Troubleshooting order issues - Optimizing order workflows ## Order Analysis ### Order Data Analysis - **Order Patterns**: Analyze order volumes, trends, and seasonal patterns - **Transaction Assessment**: Retrieve and analyze payment data and success rates - **Customer Behavior**: Examine order history and purchasing patterns - **Fulfillment Analysis**: Assess shipping performance and delivery times - **Order Health**: Identify processing bottlenecks and optimization opportunities ### Payment & Transaction Intelligence - **Payment Analysis**: Analyze payment method usage and success rates - **Transaction Flow**: Map payment processing workflows - **Fraud Assessment**: Examine fraud detection patterns - **Revenue Analysis**: Analyze revenue trends and conversion metrics - **Refund Patterns**: Assess refund rates and impact ## Information Retrieval ### Quick Order Overview - **Order Statistics**: Total orders, revenue, and key metrics - **Status Distribution**: Order status breakdown and processing funnel - **Payment Methods**: Payment method usage and success rates - **Geographic Distribution**: Order distribution by region - **Performance Indicators**: Immediate issues or optimization opportunities ### Transaction Deep Dive - **Order Details**: Retrieve specific order information and items - **Payment Processing**: Examine payment flows and authorizations - **Shipping Analysis**: Assess shipping methods and delivery performance - **Tax Calculation**: Review tax calculation accuracy - **Discount Usage**: Analyze coupon usage and promotional effectiveness ## Best Practices - **Order Processing**: Optimize order processing workflows - **Payment Security**: Ensure secure payment processing - **Fulfillment Efficiency**: Optimize fulfillment processes - **Error Handling**: Implement comprehensive error handling - **Monitoring**: Monitor order processing continuously ## References - [Adobe Commerce Orders](https://developer.adobe.com/commerce/php/development/orders/) - [Payment Processing](https://developer.adobe.com/commerce/php/development/payments/) Focus on maintaining efficient, reliable order processing systems.
Related in Sales & CRM
process-mapper
IncludedUse when a BizOps lead, COO, or process-improvement owner needs to document an end-to-end business process (procurement, employee onboarding, incident handoff, customer-onboarding, claims adjudication) in BPMN-style notation, measure cycle times by stage, surface where work spends most of its time waiting vs. being worked, and quantify the gap between processing time and total elapsed time. Pairs Lean / Six Sigma / Theory-of-Constraints canon with deterministic stdlib-only Python tools to produce a process map, a ranked bottleneck list (with severity + root-cause hypothesis), and a cycle-time analysis (P50, P90, value-add ratio, Little's-Law throughput). Distinct from sales-pipeline, system-reliability (SLO), and strategic-OKR work — this is tactical process documentation for internal operations.
payment-integration
IncludedIntegrate payments with SePay (VietQR), Polar, Stripe, Paddle (MoR subscriptions), Creem.io (licensing). Checkout, webhooks, subscriptions, QR codes, multi-provider orders.
customer-success-manager
IncludedMonitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success
sales-engineer
IncludedAnalyzes RFP/RFI responses for coverage gaps, builds competitive feature comparison matrices, and plans proof-of-concept (POC) engagements for pre-sales engineering. Use when responding to RFPs, bids, or proposal requests; comparing product features against competitors; planning or scoring a customer POC or sales demo; preparing a technical proposal; or performing win/loss competitor analysis. Handles tasks described as 'RFP response', 'bid response', 'proposal response', 'competitor comparison', 'feature matrix', 'POC planning', 'sales demo prep', or 'pre-sales engineering'.
customer-success-manager
IncludedMonitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success
sales-engineer
IncludedAnalyzes RFP/RFI responses for coverage gaps, builds competitive feature comparison matrices, and plans proof-of-concept (POC) engagements for pre-sales engineering. Use when responding to RFPs, bids, or proposal requests; comparing product features against competitors; planning or scoring a customer POC or sales demo; preparing a technical proposal; or performing win/loss competitor analysis. Handles tasks described as 'RFP response', 'bid response', 'proposal response', 'competitor comparison', 'feature matrix', 'POC planning', 'sales demo prep', or 'pre-sales engineering'.