ops-ecom

What this skill does

# OPS ► ECOM — Shopify Store Command Center

## Runtime Context

Before executing, load available context:

1. **Preferences**: Read `${CLAUDE_PLUGIN_DATA_DIR:-$HOME/.claude/plugins/data/ops-ops-marketplace}/preferences.json`
   - `timezone` — display all timestamps correctly
   - `shopify_store_url`, `shopify_admin_token` — check userConfig keys before env vars

2. **Daemon health**: Read `${CLAUDE_PLUGIN_DATA_DIR}/daemon-health.json`
   - If `action_needed` is not null → surface it before running any store operations

3. **Secrets**: Resolve Shopify credentials via userConfig → env vars → Doppler (see Phase 1 below)

## CLI/API Reference

### Shopify Admin REST API

| Endpoint | Method | Description |
|----------|--------|-------------|
| `/admin/api/2024-10/shop.json` | GET | Store info and plan |
| `/admin/api/2024-10/orders.json?status=any&limit=50` | GET | Recent orders |
| `/admin/api/2024-10/products.json?limit=250` | GET | Product catalog |
| `/admin/api/2024-10/customers.json?limit=50` | GET | Customer list |
| `/admin/api/2024-10/themes.json` | GET | Theme list |
| `/admin/api/2024-10/variants/${ID}.json` | PUT | Update variant price |

**Auth header**: `X-Shopify-Access-Token: ${SHOPIFY_TOKEN}`

### ShipBob API (optional)

| Endpoint | Method | Description |
|----------|--------|-------------|
| `https://api.shipbob.com/1.0/shipment?Status=Processing&PageSize=20` | GET | Pending shipments |

**Auth header**: `Authorization: Bearer ${SHIPBOB_TOKEN}`

## Agent Teams support

If `CLAUDE_CODE_EXPERIMENTAL_AGENT_TEAMS=1` is set, use **Agent Teams** when probing store data in parallel. This enables:
- Agents share context and can coordinate mid-flight
- You can steer priorities in real-time
- Agents report progress as they complete

**Team setup** (only when flag is enabled):
```
TeamCreate("ecom-team")
Agent(team_name="ecom-team", name="orders-scanner", prompt="Fetch recent orders, compute revenue for today/7d/30d")
Agent(team_name="ecom-team", name="inventory-scanner", prompt="Fetch all products, flag low stock and out-of-stock items")
Agent(team_name="ecom-team", name="fulfillment-scanner", prompt="Fetch unfulfilled orders and ShipBob shipment status")
Agent(team_name="ecom-team", name="analytics-scanner", prompt="Compute revenue analytics, AOV, and top products for 30d")
```

If the flag is NOT set, use standard fire-and-forget subagents.

## Phase 1 — Resolve credentials

Resolve Shopify credentials in this order:

```bash
# 1. Plugin userConfig
SHOPIFY_STORE="${user_config.shopify_store_url}"
SHOPIFY_TOKEN="${user_config.shopify_admin_token}"
SHIPBOB_TOKEN="${user_config.shipbob_access_token}"

# 2. Environment variables (override userConfig if set)
[ -n "$SHOPIFY_STORE_URL" ] && SHOPIFY_STORE="$SHOPIFY_STORE_URL"
[ -n "$SHOPIFY_ACCESS_TOKEN" ] && SHOPIFY_TOKEN="$SHOPIFY_ACCESS_TOKEN"
[ -n "$SHIPBOB_ACCESS_TOKEN" ] && SHIPBOB_TOKEN="$SHIPBOB_ACCESS_TOKEN"

# 3. Doppler fallback
if [ -z "$SHOPIFY_TOKEN" ] && command -v doppler &>/dev/null; then
  SHOPIFY_TOKEN=$(doppler secrets get SHOPIFY_ACCESS_TOKEN --plain 2>/dev/null)
fi
if [ -z "$SHOPIFY_STORE" ] && command -v doppler &>/dev/null; then
  SHOPIFY_STORE=$(doppler secrets get SHOPIFY_STORE_URL --plain 2>/dev/null)
fi
if [ -z "$SHIPBOB_TOKEN" ] && command -v doppler &>/dev/null; then
  SHIPBOB_TOKEN=$(doppler secrets get SHIPBOB_ACCESS_TOKEN --plain 2>/dev/null)
fi
```

If `$SHOPIFY_STORE` or `$SHOPIFY_TOKEN` is still empty after all resolution steps, route to **setup flow** below.

Set base URLs:
```bash
SHOPIFY_BASE="https://${SHOPIFY_STORE}/admin/api/2024-10"
SHOPIFY_GQL="https://${SHOPIFY_STORE}/admin/api/2024-10/graphql.json"
SHOPIFY_AUTH="X-Shopify-Access-Token: ${SHOPIFY_TOKEN}"
```

---

## Phase 2 — Route by $ARGUMENTS

| Input                                      | Action              |
| ------------------------------------------ | ------------------- |
| (empty)                                    | Show store summary  |
| orders, order                              | Orders dashboard    |
| inventory, stock, inv                      | Inventory levels    |
| fulfillment, fulfill, shipbob, shipping    | Fulfillment status  |
| health, check, status                      | Store health check  |
| products, product, catalog                 | Products manager    |
| customers, customer, crm                   | Customer stats      |
| analytics, revenue, stats, metrics         | Analytics dashboard |
| setup, configure, init, token              | Setup flow          |

---

## ORDERS

Fetch recent orders and compute revenue:

```bash
TODAY=$(date -u +"%Y-%m-%dT00:00:00Z")
WEEK_AGO=$(date -u -v-7d +"%Y-%m-%dT00:00:00Z" 2>/dev/null || date -u -d "7 days ago" +"%Y-%m-%dT00:00:00Z")
MONTH_AGO=$(date -u -v-30d +"%Y-%m-%dT00:00:00Z" 2>/dev/null || date -u -d "30 days ago" +"%Y-%m-%dT00:00:00Z")

# Recent orders (last 50)
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/orders.json?status=any&limit=50&order=created_at+desc" | \
  jq '{
    total: .orders | length,
    today: [.orders[] | select(.created_at >= "'"$TODAY"'")],
    orders: [.orders[:10] | .[] | {
      id: .order_number,
      name: .name,
      status: .financial_status,
      fulfillment: .fulfillment_status,
      total: .total_price,
      currency: .currency,
      customer: (.customer.first_name + " " + .customer.last_name),
      created: .created_at
    }]
  }'
```

Render:

```
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 OPS ► ECOM ► ORDERS — [store] — [timestamp]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

REVENUE
  Today    [N orders]   $[amount]
  7 days   [N orders]   $[amount]
  30 days  [N orders]   $[amount]

RECENT ORDERS
  #[id]  [customer]  $[total]  [status] / [fulfillment]  [age]
  ...

──────────────────────────────────────────────────────
 Actions:
 a) View order details for #[id]
 b) Mark order as fulfilled
 c) Export orders CSV
 d) Filter by status (unfulfilled/refunded/paid)
──────────────────────────────────────────────────────
```

Use `AskUserQuestion` for action selection.

---

## INVENTORY

Fetch all products and variant inventory:

```bash
# Get all products with variants
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/products.json?limit=250&fields=id,title,status,variants" | \
  jq '[.products[] | {
    id: .id,
    title: .title,
    status: .status,
    variants: [.variants[] | {
      id: .id,
      title: .title,
      sku: .sku,
      inventory_quantity: .inventory_quantity,
      inventory_policy: .inventory_policy
    }]
  }]'
```

Flag low stock (inventory_quantity < 10) and out-of-stock (inventory_quantity <= 0).

Render:

```
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 OPS ► ECOM ► INVENTORY — [store] — [timestamp]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

OUT OF STOCK
  [product] — [variant] — SKU: [sku]

LOW STOCK (< 10 units)
  [product] — [variant] — [N] units — SKU: [sku]

ALL PRODUCTS
  [product]
    [variant]  [N] units  SKU: [sku]
  ...

──────────────────────────────────────────────────────
 Actions:
 a) Update inventory for [product]
 b) Export inventory CSV
 c) Set reorder alerts
──────────────────────────────────────────────────────
```

Use `AskUserQuestion` for action selection.

---

## FULFILLMENT

Fetch unfulfilled orders and ShipBob status (if token available):

```bash
# Unfulfilled orders
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/orders.json?fulfillment_status=unfulfilled&status=open&limit=50" | \
  jq '[.orders[] | {
    id: .order_number,
    name: .name,
    customer: (.customer.first_name + " " + .customer.last_name),
    total: .total_price,
    created: .created_at,
    items: [.line_items[] | {title: .title, qty: .quantity}]
  }]'

# Shipments with tracking (fulfilled)
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/orders.json?fulfillment_status=fulfilled&status=any&limit=20&order=updated_at+desc" | \
  jq '[.orders[] | .fulfillments[] | {
    order: .order_id,
    tracking_number: .tracking_number,