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pm-pmm

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Product management and product marketing decision framework. Invoke when users need product strategy (PRDs, vision, roadmaps), customer insight (personas, journey maps, VOC), business analysis (business cases, market sizing, pricing), competitive intelligence (battle cards, win/loss, competitive analysis), or go-to-market planning (GTM plans, positioning, MRDs, buyer personas). Uses 18 validated industry frameworks organized around Cagan's Value Risk and Business Viability Risk domains. Supports discovery mode (hypothesis-driven) and delivery mode (stakeholder-ready). Trigger keywords: PRD, product requirements, roadmap, prioritize, RICE, persona, journey map, VOC, business case, market sizing, TAM, competitive analysis, battle card, GTM, go-to-market, positioning, messaging, MRD.

Sales & CRM

What this skill does


# PM/PMM Skill

> **Version:** 1.0.0
> **Framework:** Jerry PM/PMM Decision Framework
> **Constitutional Compliance:** Jerry Constitution v1.0
> **SSOT Reference:** `.context/rules/quality-enforcement.md`
> **Architecture Reference:** PROJ-018 Issue #123

## Document Audience (Triple-Lens)

| Level | Audience | Sections to Focus On |
|-------|----------|---------------------|
| **L0 (ELI5)** | New users, stakeholders | [Purpose](#purpose), [When to Use](#when-to-use-this-skill), [Quick Reference](#quick-reference) |
| **L1 (Engineer)** | Developers invoking agents | [Available Agents](#available-agents), [Invoking an Agent](#invoking-an-agent), [Discovery vs Delivery Mode](#discovery-vs-delivery-mode), [Framework Catalog](#framework-catalog) |
| **L2 (Architect)** | Workflow designers | [P-003 Compliance](#p-003-compliance), [Cross-Agent Data Flow](#cross-agent-data-flow), [Integration Points](#integration-points-with-other-skills), [Artifact Ownership Matrix](#artifact-ownership-matrix) |

---

## Purpose

The PM/PMM skill provides a **decision-focused product management and product marketing capability** for the Jerry Framework. It helps PMs and PMMs make better product decisions by ensuring every decision is grounded in evidence, structured by proven frameworks, and documented as a living artifact.

### What It Does

- **Product Strategy:** Creates PRDs, product vision documents, roadmaps, and use case specifications grounded in JTBD, RICE, Kano, Playing to Win, and Opportunity Solution Tree frameworks
- **Customer Insight:** Builds JTBD-oriented personas, customer journey maps with Moments of Truth, and VOC research reports synthesized from interview data
- **Business Analysis:** Produces business cases, TAM/SAM/SOM market sizing, and pricing strategy analysis using Van Westendorp, Lean Canvas, and SaaS financial metrics
- **Competitive Intelligence:** Delivers competitive analysis with Porter's Five Forces, Blue Ocean value curves, battle cards with talk tracks, and win/loss pattern analysis
- **Go-to-Market:** Creates GTM plans with Dunford positioning, MRDs, and buying-committee buyer personas

### Core Design Principles

1. **Cagan's Two Risks:** Organized around Value Risk ("Will they buy/use it?") and Business Viability Risk ("Does it work for the business?"). Usability Risk and Feasibility Risk are out of scope.
2. **Discovery Before Delivery:** Every agent defaults to discovery mode. Validates assumptions cheaply before committing to polished artifacts.
3. **18 Validated Frameworks:** Not name-drops -- each framework is operationalized with methodology steps that produce canonical output structures.
4. **Evidence, Not Intuition:** All claims require evidence citations or explicit hypothesis marking with confidence levels.

---

## When to Use This Skill

**Activate when:**

- Building a new product or feature and need to define what to build and why
- Creating or updating product requirements (PRDs) with prioritization frameworks
- Understanding customers through personas, journey maps, or VOC research
- Assessing business viability through business cases, market sizing, or pricing analysis
- Analyzing the competitive landscape or creating battle cards
- Planning go-to-market strategy, positioning, messaging, or launch execution
- Needing structured product/market frameworks rather than ad-hoc analysis

**Do NOT use when:**

- Writing code, designing architecture, or making technical implementation decisions (use `/architecture` or `/eng-team`)
- Running adversarial quality reviews on deliverables (use `/adversary`)
- Performing root cause analysis on bugs or failures (use `/problem-solving`)
- Creating UX wireframes or design specifications (out of scope -- Usability Risk)
- Managing work items or tracking project status (use `/worktracker`)
- Parsing transcripts or meeting notes (use `/transcript`)
- Deploying, testing, or managing CI/CD (use `/eng-team`)

### Negative Keywords (Prevent False Routing)

These keywords in a request should suppress `/pm-pmm` routing:

| Keyword | Routes To Instead |
|---------|-------------------|
| code review | `/problem-solving` or `/eng-team` |
| architecture, ADR | `/architecture` |
| engineering, implementation | `/eng-team` |
| deployment, CI/CD | `/eng-team` |
| testing, test coverage | `/eng-team` |
| infrastructure pricing, cloud pricing | `/eng-team` (not product pricing) |
| adversarial, tournament | `/adversary` |
| transcript, VTT, SRT | `/transcript` |
| penetration test, exploit | `/red-team` |

---

## Available Agents

| Agent | Decision Question | Risk Domain | Model | Status |
|-------|------------------|-------------|-------|--------|
| `pm-product-strategist` | "What should we build, and why?" | Value + Viability (strategy) | opus | **Tier 1 -- Active** |
| `pm-customer-insight` | "Who are our customers, and what do they need?" | Value Risk | opus | **Tier 1 -- Active** |
| `pm-market-strategist` | "How do we bring this to market?" | Viability Risk (GTM) | opus | **Tier 1 -- Active** |
| `pm-business-analyst` | "Is this worth investing in?" | Viability Risk (financial) | sonnet | **Tier 2 -- Active** |
| `pm-competitive-analyst` | "Who are we up against?" | Viability Risk (market) | sonnet | **Tier 2 -- Active** |

### Agent-to-Artifact Ownership

| Agent | Primary Artifacts | Count |
|-------|-------------------|-------|
| pm-product-strategist | PRD, Product Vision, Roadmap, Use Cases | 4 |
| pm-customer-insight | User Personas, Customer Journey Maps, VOC Research Reports | 3 |
| pm-market-strategist | GTM Plan, MRD, Buyer Personas | 3 |
| pm-business-analyst | Business Case, Market Sizing (TAM/SAM/SOM) | 2 |
| pm-competitive-analyst | Competitive Analysis, Battle Cards, Win/Loss Analysis | 3 |
| **Total** | | **15** |

### Agent Selection Hints

| User Says | Route To | Rationale |
|-----------|----------|-----------|
| "Write a PRD" / "product requirements" / "roadmap" / "prioritize features" | pm-product-strategist | Owns all product requirements and prioritization artifacts |
| "Create personas" / "journey map" / "customer interviews" / "VOC" / "pain points" | pm-customer-insight | Owns user personas, journey maps, VOC research |
| "GTM plan" / "positioning" / "messaging" / "buyer persona" / "launch plan" | pm-market-strategist | Owns GTM, MRD, buyer personas |
| "Business case" / "TAM" / "market sizing" / "pricing model" / "unit economics" | pm-business-analyst | Owns business cases, market sizing, pricing analysis |
| "Competitive analysis" / "battle card" / "win/loss" / "Porter's" / "SWOT" | pm-competitive-analyst | Owns competitive analysis, battle cards, win/loss reports |

---

## P-003 Compliance

All PM/PMM agents are **workers**, NOT orchestrators. The MAIN CONTEXT (Claude session) orchestrates all workflows.

```
P-003 AGENT HIERARCHY:
======================

  +-------------------+
  | MAIN CONTEXT      |  <-- Orchestrator (Claude session)
  | (orchestrator)    |
  +-------------------+
     |        |        |
     v        v        v
  +------+ +------+ +------+
  | pm-  | | pm-  | | pm-  |   <-- Tier 1 Workers
  |prod- | |cust- | |mkt-  |
  |strat | |insght| |strat |
  +------+ +------+ +------+

  +------+ +------+
  | pm-  | | pm-  |   <-- Tier 2 Workers (Active)
  |biz-  | |comp- |
  |anlst | |anlst |
  +------+ +------+

  - Agents CANNOT invoke other agents.
  - Agents CANNOT spawn subagents.
  - Agents do NOT have the Task tool.
  - Only MAIN CONTEXT orchestrates the sequence.
  - All cross-agent data flows through file artifacts.
```

---

## Invoking an Agent

### Option 1: Natural Language Request

Simply describe what you need:

```
"Create a PRD for the self-service onboarding feature"
"Build personas for our platform engineering customers"
"Create a GTM plan with positioning for our developer platform"
"Help me prioritize these features using RICE"
"Map the customer journey for enterprise onboarding"
"Write an MRD for the APAC market expansion"
```

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