sales-memoro

What this skill does

# Memoro Platform Help

## Step 1 — Gather context

If `references/learnings.md` exists, read it first for accumulated platform knowledge.

Ask the user:

1. **What's your primary goal?**
   - A) Set up Memoro for my team or myself
   - B) Pick a plan (Free / Plus / Pro / Ultra)
   - C) Fix a transcription, sync, or Blueprint issue
   - D) Compare Memoro to another tool (Jamie, Granola, Fathom, etc.)
   - E) Integrate Memoro output into another tool or workflow

2. **What's your use case?**
   - A) Sales meetings (discovery, demos, deal reviews)
   - B) Internal meetings (standups, 1:1s, all-hands)
   - C) Education / university lectures
   - D) Field / in-person conversations
   - E) Voice notes and dictation

3. **What platforms do you record on?**
   - A) Zoom / Teams / Google Meet (virtual)
   - B) In-person (phone mic or desktop mic)
   - C) Phone calls
   - D) Mix of virtual and in-person
   - E) Audio file uploads (MP3, WAV)

Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.

## Step 2 — Route or answer directly

| Problem domain | Route to |
|---|---|
| Reviewing a specific call for coaching or scoring | `/sales-call-review {user's question}` |
| Building a coaching program | `/sales-coaching {user's question}` |
| Comparing note-takers broadly (not just Memoro) | `/sales-note-taker {user's question}` |
| General tool integration (Zapier, webhooks, iPaaS) | `/sales-integration {user's question}` |

When routing to another skill, provide the exact command.

Otherwise, answer directly below.

## Step 3 — Memoro platform reference

**Read `references/platform-guide.md`** for the full platform reference — modules, pricing, Blueprints, Memories, integrations, and workflows.

Answer the user's question using only the relevant section. Don't dump the full reference.

## Step 4 — Actionable guidance

You no longer need the platform guide — focus on the user's specific situation.

**Plan selection:**
- Free (€0, 180 Mana/~75 min): try before buying, solo voice notes
- Plus (€9, 600 Mana): individual professional, a few meetings/week
- Pro (€23, 1,800 Mana): daily meeting recorder, team collaboration
- Ultra (€42, 4,800 Mana): heavy meeting load, manager recording all reports

**When to pick Memoro over alternatives:**
- GDPR compliance with German hosting is non-negotiable → Memoro or Jamie
- Bot-free recording required + you want cross-platform (macOS/Windows/Linux/mobile) → Memoro (Jamie is macOS/web only)
- Education, healthcare documentation, or construction field notes → Memoro targets these verticals
- Budget under €10/mo with decent transcription → Memoro Plus at €9/mo

**When to avoid Memoro:**
- You need CRM integration (HubSpot, Salesforce) → Fathom, Jamie, or Granola
- You need API/webhook automation → Fathom, Fireflies, or Wave
- You need sales-specific features (coaching, deal intelligence) → Gong, Avoma, or tl;dv
- You need English-only and cheapest possible → Fathom free tier

If you discover a gotcha, workaround, or tip not covered in `references/learnings.md`, append it there.

## Gotchas

> *Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.*

- **No native CRM integrations.** Memoro has no HubSpot, Salesforce, or Pipedrive connector. Export is manual (Word, PDF, Markdown) or via API (undocumented).
- **API exists but is undocumented.** Memoro mentions API integration on its site but provides no public API docs. Contact support before building anything on it.
- **Mana-based pricing is confusing.** Minutes don't map 1:1 to Mana — the Free tier gives 180 Mana for ~75 minutes. Expect ~2.4 Mana per minute of audio.
- **No meeting platform auto-join.** Memoro records locally from your device mic — it won't auto-join Zoom/Teams/Meet like Fathom or Fireflies. You must start recording manually or use the app.
- **Limited third-party integrations.** No Zapier, no Make, no Slack integration documented. Team collaboration is internal to Memoro only.
- **Speaker recognition caps at 12.** For large meetings or webinars with many speakers, diarization may merge speakers.
- **AI summaries limited to 24 languages** while transcription supports 50+. If you need summaries in a less common language, check support first.

## Related skills

- `/sales-note-taker` — Compare AI note-takers broadly, or wire transcript APIs into downstream systems
- `/sales-jamie` — Jamie platform help — closest competitor (bot-free, EU-hosted, GDPR)
- `/sales-granola` — Granola platform help — bot-free AI notepad, HubSpot/Attio CRM sync
- `/sales-call-review` — Review a specific call for coaching
- `/sales-coaching` — Build coaching programs that consume call data
- `/sales-do` — Not sure which skill to use? The router matches any sales objective to the right skill. Install: `npx skills add sales-skills/sales --skill sales-do`

## Examples

### Example 1: GDPR-compliant meeting notes for a German team
**User says**: "I need meeting notes for my team in Munich — GDPR is non-negotiable and we don't want a bot joining our calls."
**Skill does**:
1. Confirms Memoro fits: German hosting, GDPR-compliant, no bot, local recording
2. Recommends Pro plan (€23/mo) for daily meetings with team collaboration
3. Sets up Blueprint for their meeting type (e.g., "Meeting" Blueprint for multi-speaker standups)
4. Notes the limitation: no CRM sync, so they'll export to Markdown and paste or use a Zapier alternative
**Result**: Team records locally, gets structured German-language meeting notes with task detection.

### Example 2: Comparing Memoro vs Jamie for privacy-first teams
**User says**: "Should I use Memoro or Jamie? We're a 10-person EU startup."
**Skill does**:
1. Both are bot-free, EU-hosted, GDPR-compliant
2. Jamie advantage: CRM sync (HubSpot/Salesforce/Attio), API + webhooks, MCP server
3. Memoro advantage: cross-platform (Linux + mobile apps), cheaper entry (€9 vs €21/mo), education/field verticals, offline mode
4. Recommends Jamie if CRM integration matters; Memoro if budget and cross-platform are priorities
**Result**: Clear comparison with a decision tiebreaker based on their specific needs.

### Example 3: Fixing poor transcription quality
**User says**: "Memoro keeps transcribing my English meetings in German — how do I fix the language?"
**Skill does**:
1. Checks if auto-language detection is set — Memoro defaults to the app language
2. Recommends setting the recording language explicitly before starting
3. Suggests checking the Blueprint language settings
4. Notes that 50+ languages are supported for transcription but the app UI language may influence detection
**Result**: User configures explicit language selection and gets accurate English transcription.

## Troubleshooting

### Transcription in the wrong language
**Symptom**: Memoro transcribes in German (or another language) despite speaking English
**Cause**: Auto-language detection defaults to app/device language, which may be German for German users
**Solution**: Set the recording language explicitly in the Blueprint or recording settings before starting. If the issue persists, check device language settings.

### Recordings not syncing across devices
**Symptom**: A recording made on mobile doesn't appear on desktop
**Cause**: Sync requires internet connection — offline recordings queue until connectivity is restored
**Solution**: Ensure the device is connected to the internet and wait for sync to complete. Check that you're logged into the same account on both devices. Force-sync by opening the app and pulling to refresh.

### Blueprint output not matching expectations
**Symptom**: AI summary is too generic or missing key details
**Cause**: Using the default Blueprint for a specialized meeting type
**Solution**: Create a custom Blueprint tailored to your meeting format — specify the sections you want (decisions, action items, key quotes), the output language, and the level of detail. Test with a