sales-notewave

What this skill does

# NoteWave Platform Help

## Step 1 — Gather context

If `references/learnings.md` exists, read it first for accumulated platform knowledge.

Ask the user:

1. **What do you need help with?**
   - A) Evaluating NoteWave vs alternatives (selection)
   - B) Setting up NoteWave or configuring features
   - C) Troubleshooting a specific issue (transcription, subscription, audio)
   - D) Understanding pricing and what's included on each tier

2. **What's your primary use case?**
   - A) Meeting transcription (virtual or in-person)
   - B) Lecture/class note-taking and study materials
   - C) Research — transcribing interviews or recordings
   - D) Personal voice notes and idea capture

3. **What devices are you using?**
   - A) iPhone only
   - B) iPad
   - C) Mac (Apple Silicon)
   - D) Multiple Apple devices

Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.

## Step 2 — Route or answer directly

| Problem domain | Route to |
|---|---|
| Comparing note-takers across platforms (not just NoteWave) | `/sales-note-taker {user's question}` |
| Need CRM integration or API automation | `/sales-note-taker {user's question}` — NoteWave has no API or CRM |
| Sales coaching or call scoring | `/sales-coaching {user's question}` |
| General tool integration patterns | `/sales-integration {user's question}` |

Otherwise, answer directly below.

## Step 3 — NoteWave platform reference

**Read `references/platform-guide.md`** for the full platform reference — capabilities, pricing, data handling, known limitations, and workarounds.

Answer the user's question using only the relevant section. Don't dump the full reference.

## Step 4 — Actionable guidance

You no longer need the platform guide — focus on the user's specific situation.

**Selection framework:**
- NoteWave is best for Apple-ecosystem users who want a simple, privacy-first recording + transcription + AI summary app with study features (flashcards, quizzes)
- It has no API, no CRM, no webhooks, no desktop integrations beyond Apple — if you need those, look elsewhere
- Compare on: language support (100+), privacy (audio deleted after processing), study features (flashcards), price ($12.99/mo or $44.99-79.99/yr)
- For sales teams needing CRM sync, coaching, or API access, redirect to Fathom, Fireflies, or tl;dv

If you discover a gotcha or tip not covered in `references/learnings.md`, append it there.

## Gotchas

> *Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.*

- **Apple ecosystem only.** iOS 15.1+, macOS 12.0+ (Apple Silicon only), visionOS. No Android, no Windows, no web app. If your team has mixed devices, NoteWave won't work.
- **Apple Sign-in required.** No email/password registration. Every user needs an Apple ID.
- **No API, no webhooks, no CRM.** Zero integration surface. You cannot programmatically access transcripts, export to a CRM, or automate workflows. Export is manual only.
- **Free tier is extremely limited — 3 notes total.** Not 3 per month; 3 ever. You're essentially forced to evaluate quickly and decide on Premium.
- **Audio is deleted immediately after processing.** Privacy benefit, but means you cannot re-process or re-transcribe with better settings later.
- **Pricing tiers are confusing.** There are 4 Premium options ($9.99/wk, $12.99/mo, $44.99/yr, $79.99/yr) with unclear feature differences between the two annual tiers.
- **AI summaries and flashcards are AI-generated.** Review before relying on them for important decisions — standard AI accuracy caveats apply.

## Related skills

- `/sales-note-taker` — Compare AI meeting note-takers, pick the right one, wire its API into CRM/warehouse/Slack. Install: `npx skills add sales-skills/sales --skill sales-note-taker -a claude-code`
- `/sales-do` — Not sure which skill to use? The router matches any sales objective to the right skill. Install: `npx skills add sales-skills/sales --skill sales-do -a claude-code`

## Examples

### Example 1: Evaluating NoteWave for a small team
**User says**: "I have a 4-person team and we need meeting transcription. Is NoteWave a good fit?"
**Skill does**: Checks device requirements (all Apple?), explains NoteWave has no team features, no shared workspace, no CRM, Apple Sign-in only. Recommends Fathom (free, HubSpot/Salesforce sync) or Fireflies (team analytics) instead for team use. Notes NoteWave is better suited for individual use.

### Example 2: NoteWave subscription question
**User says**: "What's the difference between the $44.99/yr and $79.99/yr NoteWave plans?"
**Skill does**: Reads platform guide, notes that pricing tier differences are not clearly documented on the App Store listing. Recommends checking the in-app subscription screen for specific feature breakdowns or contacting [email protected].

### Example 3: Wanting to export NoteWave transcripts to a CRM
**User says**: "How do I get my NoteWave transcripts into HubSpot automatically?"
**Skill does**: Explains NoteWave has no API, webhooks, or CRM integration — export is manual only. Recommends switching to Fathom Business ($25/seat annual) or Fireflies Business ($19/seat annual) for native HubSpot sync, or using Wave ($11.67/mo) for API-based custom pipelines.

## Troubleshooting

### Transcription quality is poor or garbled
**Symptom**: Transcript has many errors, missing words, or incorrect speaker labels
**Cause**: Background noise, low microphone quality, or unsupported accent/dialect
**Solution**: Record in a quiet environment. Use an external microphone if possible. Check that the correct language is selected before recording. NoteWave uses Google Cloud AI for transcription — accuracy varies by language and audio quality.

### Premium subscription not activating
**Symptom**: Paid for Premium but still seeing free-tier limits
**Cause**: Apple subscription sync delay or account mismatch
**Solution**: Check Settings → Apple ID → Subscriptions to verify the subscription is active. Try restoring purchases in the NoteWave app. If using Family Sharing, ensure the subscription is shared. Contact [email protected] if the issue persists.

### Notes hitting the free-tier limit
**Symptom**: "Upgrade to Premium" prompt after creating 3 notes
**Cause**: Free tier allows only 3 notes total (not per month)
**Solution**: Subscribe to Premium or delete existing notes to free up slots. The $12.99/mo plan is the lowest barrier; the $44.99/yr plan is the best value if you plan to use it long-term.