sales-pluggo

What this skill does

# Pluggo Platform Help

## Step 1 — Gather context

If `references/learnings.md` exists, read it first for accumulated platform knowledge.

Ask the user:

1. **What do you need help with?**
   - A) Alert noise — too many irrelevant Slack notifications
   - B) Reply quality — suggested responses sound generic
   - C) Community/keyword targeting — not finding the right conversations
   - D) AI copilot feedback loop — not improving over time
   - E) Comparing Pluggo to other social listening tools
   - F) Something else — describe it

2. **Current setup?**
   - A) Just signed up / configuring
   - B) Running but too much noise
   - C) Running but leads aren't relevant
   - D) Evaluating vs other tools

**If the user's request already provides enough context, skip to Step 2.**

## Step 2 — Route or answer directly

- Social listening strategy or tool comparison → `/sales-social-listening [question]`
- Reddit-only lead gen with AI replies → `/sales-redreach [question]` or `/sales-leedlime [question]`
- Multi-platform monitoring with API access → `/sales-octolens [question]` or `/sales-buska [question]`
- AI search visibility tracking → `/sales-ai-visibility [question]`
- LinkedIn signal intelligence → `/sales-trigify [question]`

Otherwise, answer directly from the platform reference below.

## Step 3 — Pluggo platform reference

**Read `references/platform-guide.md`** for the full platform reference — capabilities, pricing, Slack integration, community discovery, reply templates.

Answer the user's question using only the relevant section. Don't dump the full reference.

## Step 4 — Actionable guidance

1. **Reduce noise** — provide negative feedback on irrelevant Slack alerts to train the AI copilot, tighten keyword specificity
2. **Improve replies** — never post smart reply templates verbatim, personalize with experience, match community tone
3. **Community targeting** — let auto-discovery run first, then prune low-quality communities after reviewing initial results
4. **Feedback loop** — use Slack one-click feedback consistently to improve AI recommendations over time

If you discover a tip not in `references/learnings.md`, append it there.

## Gotchas

*Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.*

- **New signups are currently paused.** Pluggo is in maintenance mode. Contact [email protected] for custom solutions. If evaluating tools, consider alternatives like Octolens, Buska, or Syften.
- **No API, no webhooks, no MCP server.** Pluggo is Slack + dashboard only. No programmatic access to leads or data.
- **No Zapier/Make integration.** Cannot trigger automations from discovered opportunities. Manual workflow only beyond Slack alerts.
- **Slack is the only delivery channel.** If your team doesn't use Slack, Pluggo has no alternative notification method.
- **AI replies need heavy editing.** Smart reply templates are starting points, not ready-to-post content. Reddit and HN communities will flag promotional replies.
- **Free tier refreshes weekly only.** Real-time monitoring requires a paid plan. Weekly refreshes miss time-sensitive buying conversations.

## Related skills

- `/sales-social-listening` — Social listening strategy — tool comparison, monitoring setup, competitive intelligence
- `/sales-octolens` — Developer-first social listening with API, MCP server, webhooks
- `/sales-buska` — Multi-platform social listening with intent scoring, API, MCP, webhooks
- `/sales-syften` — AI-filtered keyword monitoring across Reddit, HN, X, Bluesky, 15+ platforms
- `/sales-redreach` — AI Reddit lead gen with keyword auto-discovery, Google-ranking posts
- `/sales-leedlime` — Credit-based Reddit lead gen with intent scoring, Slack/Discord alerts
- `/sales-do` — Not sure which skill to use? The router matches any sales objective to the right skill. Install: `npx skills add sales-skills/sales --skill sales-do`

## Examples

### Example 1: Slack alerts too noisy
**User says**: "Pluggo sends me 30+ Slack messages a day and most are irrelevant conversations"
**Skill does**:
1. Reads platform-guide.md for feedback loop and keyword tuning
2. Recommends using one-click negative feedback in Slack on every irrelevant alert to train the AI copilot
3. Suggests narrowing keywords from broad terms to specific pain-point phrases
4. Advises reviewing auto-discovered communities and removing low-quality ones
**Result**: Reduced alert volume with higher relevance through AI training and keyword refinement

### Example 2: Integrating Pluggo leads into a CRM
**User says**: "How do I get Pluggo opportunities into HubSpot?"
**Skill does**:
1. Reads platform-guide.md integration section
2. Explains no API, webhooks, or Zapier exist — Slack is the only output
3. Suggests manual workflow: bookmark high-intent Slack alerts, batch-enter into CRM weekly
4. For volume needs, recommends evaluating Buska or Octolens which have API/webhook access
**Result**: Manual workaround established, with API-capable alternatives flagged

### Example 3: Reply templates getting downvoted on Reddit
**User says**: "Every time I use Pluggo's suggested reply on Reddit, it gets downvoted or removed"
**Skill does**:
1. Reads platform-guide.md reply quality section
2. Explains Reddit norms: never post templates verbatim, lead with genuine value
3. Recommends rewriting in first person, adding personal experience, checking subreddit rules
4. Suggests building karma in target subreddits before engaging
**Result**: Improved reply survival through community-appropriate engagement

## Troubleshooting

### Slack alerts contain mostly irrelevant conversations
**Symptom**: High volume of alerts about topics unrelated to your product
**Cause**: Keywords too broad, AI copilot not yet trained, or auto-discovered communities include irrelevant ones
**Solution**: Use one-click negative feedback on every irrelevant alert in Slack — this trains the AI copilot. Review your keyword list and remove generic terms. Check auto-discovered communities and manually remove irrelevant ones. Start with 3-5 specific pain-point keywords rather than category terms.

### AI copilot not improving despite feedback
**Symptom**: Recommendation quality stays flat after weeks of providing feedback
**Cause**: Inconsistent feedback (skipping alerts), or keywords are so broad that even refined AI can't filter well
**Solution**: Provide feedback on every single alert (positive or negative), not just occasional ones. Tighten keywords to be more specific. If quality doesn't improve after 2-3 weeks of consistent feedback, the AI may not have enough signal — try more distinctive keywords.

### Can't sign up — new plans paused
**Symptom**: Pluggo website says new signups are paused
**Cause**: Platform is in maintenance mode
**Solution**: Email [email protected] for custom access. If you need a tool now, evaluate alternatives: Octolens ($25/mo, API + MCP), Buska ($19/mo, 30+ platforms, API), or Syften ($9/mo, AI filtering, API).