sales-skrapp

What this skill does

# Skrapp.io Platform Help

Help the user with Skrapp.io platform questions — from Email Finder and Lead Finder through Data Enrichment, AI Fields, Email Verification, Chrome Extension, Company Search, and CRM Integrations. Skrapp.io is a Singapore-based (also Casablanca, Morocco) B2B email finder and datan enrichment platform used by 2M+ professionals with 3B+ email searches processed, offering a REST API and Chrome extension for in-workflow lookup.

## Step 1 — Gather context


If `references/learnings.md` exists, read it first for accumulated knowledge.

Ask the user:

1. **What area of Skrapp.io do you need help with?**
   - A) Email Finder — find a verified email by name + company/domain (92% success rate, single or bulk)
   - B) Lead Finder — search 200M+ B2B contacts with 17+ filters (job title, location, industry, company size, revenue, seniority)
   - C) Data Enrichment — bulk CSV/Excel upload, auto-map columns, enrich with emails + firmographics (industry, revenue, employee count, location)
   - D) AI Fields — ML-powered attributes: buying role, seniority, function, gender — auto-populated during enrichment
   - E) Email Verifier — single + bulk verification (97% accuracy), syntax/format/mailbox checks, disposable detection
   - F) Chrome Extension — LinkedIn & Sales Navigator email extraction (25 profiles/sec), multi-page enrichment on Pro+
   - G) Company Search — find all professionals at a company by domain (20M+ company profiles)
   - H) CRM Integrations — HubSpot, Salesforce, Zoho, Pipedrive, Outreach, Zapier
   - I) API — REST API setup, endpoints, authentication
   - J) Account / Billing — plans, pricing, credits
   - K) Something else — describe it

2. **What's your role?**
   - A) Sales / SDR / BDR
   - B) RevOps / Sales ops
   - C) Developer / engineer
   - D) Growth / marketing
   - E) Recruiter / talent acquisition
   - F) Other

3. **What are you trying to accomplish?** (describe your specific goal or question)

**If the user's request already provides most of this context, skip directly to the relevant step.** Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end — don't gate your response behind gathering complete context.

Note: If the user needs a specialized skill, route them there with a brief explanation of why that skill is a better fit.

## Step 2 — Route or answer directly

If the request maps to a specialized skill, route:
- Cross-platform enrichment strategy / multi-tool enrichment -> `/sales-enrich`
- Email deliverability / warmup strategy (not Skrapp-specific) -> `/sales-deliverability`
- Prospect list building strategy -> `/sales-prospect-list`
- Outbound sequence / cadence strategy -> `/sales-cadence`
- Connecting Skrapp to other tools via middleware -> `/sales-integration`
- Hunter.io-specific questions -> `/sales-hunter`
- Apollo-specific questions -> `/sales-apollo`
- Prospeo-specific questions -> `/sales-prospeo`
- Tomba-specific questions -> `/sales-tomba`
- Enrich.so-specific questions -> `/sales-enrichso`
- GetProspect-specific questions -> `/sales-getprospect`
- Minelead-specific questions -> `/sales-minelead`

Otherwise, answer directly from platform knowledge using the reference below.

## Step 3 — Skrapp.io platform reference

**Read `references/platform-guide.md`** for detailed module documentation, pricing, integrations, and data model.

*You no longer need the platform guide details — focus on the user's specific situation.*

## Step 4 — Actionable guidance

Based on the user's specific question:

1. **Finding a specific person's email**:
   1. Use the Email Finder: `GET /api/emailFinder?name=Jane+Doe&domain=example.com` with your `X-Access-Key` header
   2. Skrapp returns the most likely professional email with verification status — 92% success rate
   3. If the email is returned as "accept-all", the domain accepts all addresses so deliverability is uncertain — verify separately or proceed with caution
   4. For batch lookups, prepare a CSV with name and domain columns and use the bulk Email Finder (`POST /api/bulk/emailFinder`)
   5. No credit is charged if Skrapp cannot find a result or the contact was already looked up — budget only for successful finds
   6. Save found contacts to a Skrapp list for organization and CRM sync

2. **Building a filtered prospect list**:
   1. Open Lead Finder and apply filters: job title, seniority, industry, location, company size, revenue
   2. Skrapp searches 200M+ contacts and returns matching results — each contact reveal costs 1 credit
   3. Use AI Fields (Pro+ only) to auto-classify contacts by buying role, seniority, and function — these are added automatically
   4. Save results to a Skrapp list using the List Saver feature
   5. Sync the list to your CRM (HubSpot, Salesforce, Zoho, Pipedrive, or Outreach) via native integration — sync operates at the list level
   6. For very large prospect builds, use multiple filter combinations to stay within credit budget and prioritize highest-value segments first

3. **Enriching a CSV of contacts with email and company data**:
   1. Prepare your CSV or Excel file with columns for name and company/domain (Skrapp auto-maps common field names)
   2. Upload via Data Enrichment — Skrapp detects and maps columns, then enriches each row with email addresses and firmographics (industry, revenue, employee count, location)
   3. Review the auto-mapping before starting — if columns have non-standard names, manually adjust the mapping to avoid mismatches
   4. AI Fields (Pro+ only) will auto-populate buying role, seniority, function, and gender for each enriched contact
   5. Download the enriched file or save results to a Skrapp list for CRM sync
   6. Run Email Verifier on the enriched emails to validate deliverability before outreach — verification is a separate step from enrichment
   7. Budget: 1 credit per successfully enriched row — no charge for rows where Skrapp cannot find an email

4. **Extracting emails from LinkedIn with the Chrome Extension**:
   1. Install the Skrapp Chrome extension and log in with your Skrapp account
   2. Navigate to a LinkedIn profile or Sales Navigator search results page
   3. For single profiles: click the Skrapp icon to extract the email — 1 credit per successful extraction
   4. For bulk extraction (Pro+ only): on a LinkedIn search results page, use multi-page enrichment to process entire pages at up to 25 profiles/sec
   5. Use the List Saver to save extracted contacts directly to a Skrapp list without leaving LinkedIn
   6. Auto-connect feature (Pro+) can send connection requests alongside email extraction
   7. Be mindful of LinkedIn's own rate limits — even though Skrapp can process 25 profiles/sec, aggressive scraping may trigger LinkedIn restrictions

## Gotchas

> *Best-effort from research — review these, especially items about plan-gated features and credit behavior that may have changed since last verified.*

1. **API access requires Enterprise plan (€262/mo) — Professional plan does not include API access.** If you need programmatic access to Skrapp's email finder, verifier, or company info endpoints, you must be on the Enterprise plan. Professional plan users are limited to the web UI, Chrome extension, and CRM integrations. Budget accordingly if you are planning to build an integration or automated workflow that depends on the API.

2. **Credits are not charged for duplicates or invalid results — but this only applies to exact duplicates within your account.** If you look up the same person+domain combination twice, the second lookup is free. Similarly, if Skrapp cannot find an email for a contact, no credit is deducted. However, looking up the same person at a different domain, or re-verifying a previously verified email, may still consume a credit. Track your credit usage in the account dashboard to avoid surprises.

3. **AI Fields (buying role, seniority, function, gender)