sales-superhuman

What this skill does

# Superhuman Platform Help

Helps with everything related to using Superhuman — the fastest AI email client with keyboard-driven workflow, Split Inbox, AI drafting, read receipts, and MCP server for Claude Code integration. Now part of Grammarly (acquired June 2025).

## Step 1 — Gather context

If `references/learnings.md` exists, read it first for accumulated knowledge.

Ask the user:

1. **What are you trying to do with Superhuman?**
   - A) Set up Superhuman for the first time (Gmail or Outlook)
   - B) Configure Split Inbox or Auto Labels
   - C) Improve AI Write draft quality
   - D) Connect MCP server to Claude Code or ChatGPT
   - E) Set up CRM integration (Salesforce, HubSpot, Pipedrive)
   - F) Compare Superhuman to alternatives
   - G) Troubleshoot performance issues
   - H) Something else — describe it

2. **Which email provider?**
   - A) Gmail / Google Workspace
   - B) Outlook / Microsoft 365
   - C) Both

3. **Which plan are you on (or considering)?**
   - A) Starter ($25-30/mo) — basic email, Share Availability, Team Comments
   - B) Business ($33-40/mo) — Ask AI, Auto Drafts, Auto Labels, CRM, MCP Server
   - C) Enterprise (custom) — SSO, SCIM, audit logs, BYOK
   - D) Not sure yet

**If the user's request already provides most of this context, skip directly to the relevant step.** Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end.

## Step 2 — Route or answer directly

If the request maps to another skill, route:
- Choosing a meeting note-taker across platforms → "Run: `/sales-note-taker {user's original question}`"
- AI executive assistant comparison (alfred_ etc.) → "Run: `/sales-alfred {user's original question}`"
- CRM integration strategy → "Run: `/sales-integration {user's original question}`"
- Meeting scheduling strategy → "Run: `/sales-meeting-scheduler {user's original question}`"
- Email tracking strategy → "Run: `/sales-email-tracking {user's original question}`"

Otherwise, answer directly from the platform reference below.

## Step 3 — Superhuman platform reference

**Read `references/platform-guide.md`** for the full platform reference — capabilities, pricing, plan gates, MCP server tools, integrations, keyboard shortcuts, and workarounds.

Answer the user's question using only the relevant section. Don't dump the full reference.

## Step 4 — Actionable guidance

You no longer need the platform guide — focus on the user's specific situation.

**For improving AI Write drafts:**
1. Send more emails manually — Superhuman learns from your writing style
2. On Business plan, AI Write uses Grammarly's voice model for better results
3. Use Cmd+J to trigger AI Write, or let Auto Drafts pre-generate replies
4. If tone is wrong, try adjusting the prompt or rewriting manually to train the model

**For MCP server setup:**
1. Requires Business plan or higher
2. Enterprise accounts need CSM to enable MCP access
3. Configure in your AI client (Claude Code, Claude Desktop, ChatGPT)
4. Available tools: `query_email_and_calendar`, `list_threads`, `create_or_update_draft`, `create_or_update_event`

**For Split Inbox issues:**
1. Split Inbox auto-sorts into Important, VIP, News, Calendar, Other
2. Move mislabeled emails manually — Superhuman learns from corrections
3. On Business plan, use Auto Labels for custom AI categorization
4. VIP contacts can be pinned to always appear in Important

If you discover a gotcha, workaround, or tip not covered in `references/learnings.md`, append it there.

## Gotchas

*Best-effort from research — review these, especially pricing that may change post-acquisition.*

- **MCP Server requires Business plan ($33+/mo).** Starter users cannot connect Superhuman to Claude Code or ChatGPT. This is the #1 developer-relevant feature gate.
- **No public REST API.** Superhuman has no documented API endpoints, no webhooks, and no Zapier triggers. The MCP server is the only programmatic interface.
- **Grammarly acquisition changed pricing.** Since June 2025, Superhuman is bundled with Grammarly, Coda, and Go. Standalone Superhuman Mail requires at least Starter ($25-30/mo). Some users report AI features slowed post-acquisition.
- **CRM integrations are Business-only.** Salesforce, HubSpot, and Pipedrive connectors require the Business plan. No other CRMs supported.
- **No meeting notes.** Unlike Fyxer or dedicated note-takers, Superhuman is email+calendar only. Route to `/sales-note-taker` for meeting intelligence.
- **Read receipts have privacy limits.** Apple Mail Privacy Protection blocks pixel tracking. Business plan's Recent Opens Feed is best-effort, not reliable for all recipients.
- **Mobile app is limited.** Desktop keyboard-driven workflow is the core experience. Mobile lacks many power features.
- **Self-improving**: If you discover something not covered here, append it to `references/learnings.md` with today's date.

## Related skills

- `/sales-newmail` — NewMail AI email assistant (voice-trained drafting, task extraction, daily briefings, $15-30/mo). Install:
  `npx skills add sales-skills/sales --skill sales-newmail -a claude-code`
- `/sales-fyxer` — Fyxer AI email assistant (inbox organization, AI drafting, meeting notes). Install:
  `npx skills add sales-skills/sales --skill sales-fyxer -a claude-code`
- `/sales-shortwave` — Shortwave AI-native Gmail client (AI filters, Ghostwriter, MCP consumer). Install:
  `npx skills add sales-skills/sales --skill sales-shortwave -a claude-code`
- `/sales-spark-mail` — Spark Mail cross-platform AI email client (Smart Inbox, Gatekeeper, team collaboration, free tier). Install:
  `npx skills add sales-skills/sales --skill sales-spark-mail -a claude-code`
- `/sales-bluemail` — BlueMail cross-platform email client (free unified inbox, GemAI AI writing, clustering, Later Board, Free/$5/$12/Enterprise). Install:
  `npx skills add sales-skills/sales --skill sales-bluemail -a claude-code`
- `/sales-em-client` — eM Client desktop email client (cross-platform, PGP encryption, calendar/tasks, Free/€30yr/€40 one-time). Install:
  `npx skills add sales-skills/sales --skill sales-em-client -a claude-code`
- `/sales-hey` — Hey privacy-first email service by 37signals (Screener, Imbox/Feed/Paper Trail, no AI, $99/yr). Install:
  `npx skills add sales-skills/sales --skill sales-hey -a claude-code`
- `/sales-mimestream` — Mimestream native macOS Gmail client (Gmail API-powered, tracking prevention, no AI, $50/yr). Install:
  `npx skills add sales-skills/sales --skill sales-mimestream -a claude-code`
- `/sales-airmail` — Airmail Apple-exclusive email client (customizable actions, AppleScript automation, Privacy Mode, Free/$49yr). Install:
  `npx skills add sales-skills/sales --skill sales-airmail -a claude-code`
- `/sales-sanebox` — SaneBox server-side email filtering (smart folders, any email provider, $7/mo). Install:
  `npx skills add sales-skills/sales --skill sales-sanebox -a claude-code`
- `/sales-inbox-zero` — Inbox Zero open-source AI email assistant (auto-labeling, rules API/CLI, self-hostable, $18/mo or free). Install:
  `npx skills add sales-skills/sales --skill sales-inbox-zero -a claude-code`
- `/sales-clean-email` — Clean Email inbox cleanup (bulk actions, Auto Clean rules, Unsubscriber, $29.99/yr). Install:
  `npx skills add sales-skills/sales --skill sales-clean-email -a claude-code`
- `/sales-alfred` — alfred_ AI executive assistant (email triage, reply drafting, task extraction)
- `/sales-note-taker` — Choose a dedicated AI meeting note-taker. Install:
  `npx skills add sales-skills/sales --skill sales-note-taker -a claude-code`
- `/sales-meeting-scheduler` — Meeting scheduling strategy across tools
- `/sales-email-tracking` — Email engagement tracking strategy
- `/sales-do` — Not sure which skill to use? The router matches any sales objective to the right skill. Install:
  `npx skills add sales-skills/sales --skill sales-do -a claude-code`

## Examples

### Exa