salesforce-rate-limits

What this skill does

# Salesforce Rate Limits

## Overview

Handle Salesforce API limits gracefully. Salesforce uses a 24-hour rolling limit (not per-minute), plus concurrent request limits and Bulk API quotas.

## Prerequisites

- jsforce connection configured
- Understanding of your org's edition and license count
- Access to Setup > Company Information

## Instructions

### Step 1: Understand Salesforce API Limits

| Limit Type | Calculation | Example (Enterprise, 50 users) |
|-----------|-------------|-------------------------------|
| Daily API Requests | Base + (per-user * licenses) | 100,000 + (1,000 * 50) = 150,000 |
| Concurrent API (long-running) | 25 per org | 25 |
| Bulk API 2.0 Ingest Jobs | 15,000/day | 15,000 |
| Bulk API 2.0 Query Jobs | 15,000/day | 15,000 |
| Composite Subrequests | 25 per call | 25 |
| SOQL Query Row Limit | 50,000 per query | 50,000 |
| sObject Collections | 200 records per call | 200 |

**Key difference from most SaaS APIs:** Salesforce limits are per-org, not per-user or per-key. All integrations sharing the same org share the same pool.

### Step 2: Monitor Remaining Quota

```typescript
import { getConnection } from './salesforce/connection';

async function checkApiLimits(): Promise<{
  used: number;
  remaining: number;
  max: number;
  percentUsed: number;
}> {
  const conn = await getConnection();
  const limits = await conn.request('/services/data/v59.0/limits/');

  const daily = limits.DailyApiRequests;
  const used = daily.Max - daily.Remaining;
  const percentUsed = (used / daily.Max) * 100;

  return {
    used,
    remaining: daily.Remaining,
    max: daily.Max,
    percentUsed: Math.round(percentUsed * 10) / 10,
  };
}

// Also available in every REST API response header:
// Sforce-Limit-Info: api-usage=135/150000
```

### Step 3: Implement Backoff for REQUEST_LIMIT_EXCEEDED

```typescript
async function withSalesforceRetry<T>(
  operation: () => Promise<T>,
  config = { maxRetries: 5, baseDelayMs: 2000, maxDelayMs: 60000 }
): Promise<T> {
  for (let attempt = 0; attempt <= config.maxRetries; attempt++) {
    try {
      return await operation();
    } catch (error: any) {
      const errorCode = error.errorCode || error.name;

      // Only retry on transient/limit errors
      const retryable = [
        'REQUEST_LIMIT_EXCEEDED',
        'SERVER_UNAVAILABLE',
        'UNABLE_TO_LOCK_ROW',
      ];

      if (attempt === config.maxRetries || !retryable.includes(errorCode)) {
        throw error;
      }

      // Exponential backoff with jitter
      const exponentialDelay = config.baseDelayMs * Math.pow(2, attempt);
      const jitter = Math.random() * 1000;
      const delay = Math.min(exponentialDelay + jitter, config.maxDelayMs);

      console.warn(`${errorCode}: retry ${attempt + 1}/${config.maxRetries} in ${Math.round(delay)}ms`);
      await new Promise(r => setTimeout(r, delay));
    }
  }
  throw new Error('Unreachable');
}
```

### Step 4: Pre-Flight Limit Check

```typescript
class SalesforceQuotaGuard {
  private warningThreshold = 0.8; // Warn at 80%
  private blockThreshold = 0.95;  // Block at 95%

  async canMakeRequest(estimatedCalls: number = 1): Promise<{
    allowed: boolean;
    remaining: number;
    reason?: string;
  }> {
    const { remaining, max, percentUsed } = await checkApiLimits();

    if (remaining < estimatedCalls) {
      return {
        allowed: false,
        remaining,
        reason: `Only ${remaining} API calls remain (need ${estimatedCalls})`,
      };
    }

    if (percentUsed / 100 >= this.blockThreshold) {
      return {
        allowed: false,
        remaining,
        reason: `API usage at ${percentUsed}% — blocking to preserve quota`,
      };
    }

    if (percentUsed / 100 >= this.warningThreshold) {
      console.warn(`API usage at ${percentUsed}% (${remaining} remaining)`);
    }

    return { allowed: true, remaining };
  }
}
```

### Step 5: Reduce API Call Count

```typescript
// STRATEGY 1: Use sObject Collections (1 call = 200 records)
// Instead of 200 individual creates...
const records = contacts.map(c => ({ FirstName: c.first, LastName: c.last, Email: c.email }));
await conn.sobject('Contact').create(records); // 1 API call, not 200

// STRATEGY 2: Use Composite API (1 call = 25 operations)
// See salesforce-core-workflow-b

// STRATEGY 3: Use Bulk API for 10K+ records (1 job = unlimited records)
// Bulk API has its own separate limit pool

// STRATEGY 4: Cache describe calls — metadata rarely changes
const describeCache = new Map<string, any>();
async function cachedDescribe(sObjectType: string) {
  if (!describeCache.has(sObjectType)) {
    describeCache.set(sObjectType, await conn.sobject(sObjectType).describe());
  }
  return describeCache.get(sObjectType);
}

// STRATEGY 5: Use queryMore for pagination (doesn't count as extra API call)
let result = await conn.query('SELECT Id, Name FROM Contact');
while (!result.done) {
  result = await conn.queryMore(result.nextRecordsUrl!);
  // Process result.records
}
```

## Output

- API limit monitoring with threshold alerts
- Automatic retry with exponential backoff for limit errors
- Pre-flight quota checks before batch operations
- Strategies to reduce API call consumption

## Error Handling

| Error Code | HTTP Status | Meaning | Action |
|-----------|-------------|---------|--------|
| `REQUEST_LIMIT_EXCEEDED` | 403 | Daily API limit exceeded | Wait for 24hr window to reset |
| `CONCURRENT_LIMIT_EXCEEDED` | 403 | Too many concurrent requests | Queue and throttle |
| `SERVER_UNAVAILABLE` | 503 | Salesforce temporarily down | Retry with backoff |
| `UNABLE_TO_LOCK_ROW` | 409-equivalent | Record contention | Retry with backoff |

## Resources

- [API Request Limits](https://developer.salesforce.com/docs/atlas.en-us.salesforce_app_limits_cheatsheet.meta/salesforce_app_limits_cheatsheet/salesforce_app_limits_platform_api.htm)
- [Limits REST Resource](https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_limits.htm)
- [Apex Governor Limits](https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_gov_limits.htm)

## Next Steps

For security configuration, see `salesforce-security-basics`.