salesloft-prod-checklist
Production readiness checklist for SalesLoft API integrations. Use when deploying SalesLoft integrations to production, preparing for launch, or validating go-live requirements. Trigger: "salesloft production", "deploy salesloft", "salesloft go-live checklist".
What this skill does
# SalesLoft Production Checklist
## Overview
Go-live checklist for SalesLoft API integrations covering auth, error handling, monitoring, rate limits, and rollback procedures.
## Pre-Launch Checklist
### Authentication & Secrets
- [ ] Production OAuth app created (separate from dev/staging)
- [ ] Tokens stored in secret manager (AWS Secrets Manager, GCP Secret Manager, Vault)
- [ ] Token refresh logic tested (simulated expired token)
- [ ] Webhook signing secret rotated from dev value
### Error Handling
- [ ] 401 triggers automatic token refresh (not crash)
- [ ] 429 handled with backoff using `Retry-After` header
- [ ] 5xx retried with exponential backoff (max 3 attempts)
- [ ] 422 validation errors logged with request payload
- [ ] Circuit breaker prevents cascade during SalesLoft outages
### Rate Limiting
- [ ] Cost-based budget calculated for expected volume
- [ ] Deep pagination avoided (page > 100 costs 3-30x)
- [ ] Bulk operations use `p-queue` or similar throttle
- [ ] Rate limit headers logged for capacity planning
### Monitoring & Alerting
```typescript
// Health check endpoint
app.get('/health', async (req, res) => {
try {
const start = Date.now();
await api.get('/me.json');
res.json({
status: 'healthy',
salesloft: { connected: true, latencyMs: Date.now() - start },
});
} catch {
res.status(503).json({ status: 'degraded', salesloft: { connected: false } });
}
});
```
- [ ] Health check includes SalesLoft connectivity
- [ ] Alert on 5xx error rate > 5/min (P1)
- [ ] Alert on 429 rate > 10/min (P2)
- [ ] Alert on auth failure (P1 -- token may be revoked)
- [ ] Latency p99 tracked (baseline: 300ms reads, 500ms writes)
### Data Integrity
- [ ] Idempotency keys on all create/update operations
- [ ] Duplicate detection by email before person creation
- [ ] Webhook events deduplicated by event ID
- [ ] Audit log captures all API mutations
### Rollback Procedure
```bash
# 1. Revert deployment
kubectl rollout undo deployment/salesloft-integration
# or: git revert HEAD && git push
# 2. Verify old version healthy
curl -f https://app.example.com/health
# 3. Pause any running cadence syncs
# 4. Notify sales team of rollback
```
## Post-Launch Verification
```bash
# Smoke test production endpoints
curl -s -H "Authorization: Bearer $PROD_TOKEN" \
https://api.salesloft.com/v2/me.json | jq '.data.email'
curl -s -H "Authorization: Bearer $PROD_TOKEN" \
'https://api.salesloft.com/v2/people.json?per_page=1' | jq '.metadata.paging.total_count'
```
## Error Handling
| Alert | Condition | Severity | Runbook |
|-------|-----------|----------|---------|
| Auth Down | 401 errors > 0 | P1 | Rotate token, check OAuth app |
| Rate Limited | 429 errors > 10/min | P2 | Reduce request volume |
| API Errors | 5xx > 5/min | P1 | Check status.salesloft.com |
| High Latency | p99 > 2000ms | P3 | Check SalesLoft status |
## Resources
- [SalesLoft Status](https://status.salesloft.com)
- [API Logs](https://developers.salesloft.com/docs/platform/guides/api-logs/)
## Next Steps
For version upgrades, see `salesloft-upgrade-migration`.
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