twinmind-common-errors

What this skill does

# TwinMind Common Errors

## Overview

Quick reference for the most common TwinMind errors and their solutions.

## Prerequisites

- TwinMind extension or API configured
- Access to error logs or console
- API credentials for testing

## Instructions

### Step 1: Identify the Error

Check error message in console, extension popup, or API response.

### Step 2: Find Matching Error Below

Match your error to one of the documented cases.

### Step 3: Apply Solution

Follow the solution steps for your specific error.

## Error Reference

### Authentication Failed

**Error Message:**

```
Error: Authentication failed - Invalid or expired API key
Status: 401 Unauthorized  # HTTP 401 Unauthorized
```

**Cause:** API key is missing, expired, or incorrect.

**Solution:**

```bash
set -euo pipefail
# Verify API key is set correctly
echo $TWINMIND_API_KEY

# Test authentication
curl -H "Authorization: Bearer $TWINMIND_API_KEY" \
  https://api.twinmind.com/v1/health

# Regenerate key if expired
# Visit: https://twinmind.com/settings/api
```

---

### Microphone Access Denied

**Error Message:**

```
Error: Microphone permission denied
NotAllowedError: Permission denied
```

**Cause:** Browser or OS hasn't granted microphone access.

**Solution:**

Chrome:

```
1. Click lock icon in address bar
2. Site Settings > Microphone > Allow
3. Reload the page
```

macOS:

```bash
# Check current permissions
tccutil list com.google.Chrome

# Reset permissions (requires re-grant)
tccutil reset Microphone com.google.Chrome
```

Windows:

```
Settings > Privacy > Microphone > Allow apps to access microphone
```

---

### Transcription Timeout

**Error Message:**

```
Error: Transcription timeout after 300000ms
RequestTimeoutError: Request exceeded timeout
```

**Cause:** Audio file too large or network issues.

**Solution:**

```typescript
// Increase timeout for large files
const client = new TwinMindClient({
  apiKey: process.env.TWINMIND_API_KEY,
  timeout: 600000, // 10 minutes  # 600000 = configured value
});

// Or use async processing with webhooks
const response = await client.post('/transcribe', {
  audio_url: audioUrl,
  async: true,
  webhook_url: 'https://your-server.com/webhook/twinmind',
});
```

---

### Rate Limit Exceeded

**Error Message:**

```
Error: Rate limit exceeded. Please retry after 60 seconds.
Status: 429 Too Many Requests  # HTTP 429 Too Many Requests
X-RateLimit-Remaining: 0
```

**Cause:** Too many API requests in a short period.

**Solution:**

```typescript
// Implement exponential backoff
async function withBackoff<T>(operation: () => Promise<T>): Promise<T> {
  const maxRetries = 5;
  for (let attempt = 0; attempt < maxRetries; attempt++) {
    try {
      return await operation();
    } catch (error: any) {
      if (error.response?.status !== 429) throw error;  # HTTP 429 Too Many Requests

      const retryAfter = parseInt(error.response.headers['retry-after'] || '60');
      console.log(`Rate limited. Waiting ${retryAfter}s...`);
      await new Promise(r => setTimeout(r, retryAfter * 1000));  # 1000: 1 second in ms
    }
  }
  throw new Error('Max retries exceeded');
}
```

See `twinmind-rate-limits` for detailed rate limiting strategies.

---

### Audio Format Not Supported

**Error Message:**

```
Error: Unsupported audio format
AudioFormatError: Format 'xyz' is not supported
```

**Cause:** Audio file in incompatible format.

**Solution:**

```bash
# Convert to supported format using ffmpeg
ffmpeg -i input.xyz -acodec libmp3lame -q:a 2 output.mp3

# Supported formats: MP3, WAV, M4A, WebM, OGG, FLAC
```

Supported formats:

| Format | Extension | Notes |
|--------|-----------|-------|
| MP3 | .mp3 | Recommended, good compression |
| WAV | .wav | Best quality, larger files |
| M4A | .m4a | iOS recordings |
| WebM | .webm | Browser recordings |
| OGG | .ogg | Open format |
| FLAC | .flac | Lossless audio |

---

### No Audio Detected

**Error Message:**

```
Error: No audio detected in input
TranscriptionError: Empty or silent audio
```

**Cause:** Audio file is silent, corrupted, or too quiet.

**Solution:**

```bash
# Check audio file properties
ffprobe -i audio.mp3 -show_streams -select_streams a

# Check audio levels
ffmpeg -i audio.mp3 -filter:a volumedetect -f null /dev/null

# Amplify quiet audio
ffmpeg -i quiet.mp3 -filter:a "volume=2.0" amplified.mp3
```

---

### Speaker Diarization Failed

**Error Message:**

```
Error: Speaker diarization failed
DiarizationError: Unable to identify distinct speakers
```

**Cause:** Single speaker, overlapping speech, or poor audio quality.

**Solution:**

```typescript
// Retry without diarization
const transcript = await client.transcribe(audioUrl, {
  diarization: false, // Disable diarization
});

// Or provide speaker count hint
const transcript = await client.transcribe(audioUrl, {
  diarization: true,
  expected_speakers: 3, // Help the model
});
```

---

### Calendar Sync Failed

**Error Message:**

```
Error: Calendar sync failed
OAuth2Error: Token expired or revoked
```

**Cause:** Google/Microsoft OAuth token expired.

**Solution:**

```
1. Open TwinMind extension
2. Go to Settings > Integrations
3. Click "Disconnect" for calendar
4. Click "Connect" to re-authorize
5. Grant all requested permissions
```

---

### Summary Generation Failed

**Error Message:**

```
Error: Summary generation failed
GenerationError: Transcript too short for summarization
```

**Cause:** Transcript doesn't have enough content.

**Solution:**

```typescript
// Check transcript length before summarization
const minWordsForSummary = 50;
const wordCount = transcript.text.split(/\s+/).length;

if (wordCount < minWordsForSummary) {
  console.log('Transcript too short for summary');
  return null;
}

const summary = await client.summarize(transcript.id);
```

---

### Extension Not Loading

**Error Message:**

```
Extension error: Unable to establish connection
Chrome error: Extension context invalidated
```

**Cause:** Extension crashed, outdated, or Chrome issue.

**Solution:**

```
1. Disable and re-enable extension:
   chrome://extensions/ > TwinMind > Toggle off/on

2. Clear extension data:
   Right-click extension > Manage Extensions > Clear data

3. Reinstall extension:
   Remove > Visit Chrome Web Store > Reinstall

4. Check for conflicts:
   Disable other extensions temporarily
```

---

### Network Error

**Error Message:**

```
Error: Network request failed
TypeError: Failed to fetch
ERR_CONNECTION_REFUSED
```

**Cause:** Network connectivity issues or firewall blocking.

**Solution:**

```bash
set -euo pipefail
# Test API connectivity
curl -v https://api.twinmind.com/v1/health

# Check if firewall is blocking
telnet api.twinmind.com 443  # 443: HTTPS port

# Test with different DNS
curl --resolve api.twinmind.com:443:$(dig +short api.twinmind.com) \  # HTTPS port
  https://api.twinmind.com/v1/health
```

## Quick Diagnostic Commands

```bash
set -euo pipefail
# Check TwinMind API status
curl -s api/v2/status.json | jq '.status'

# Verify API connectivity
curl -I https://api.twinmind.com/v1/health

# Test authentication
curl -H "Authorization: Bearer $TWINMIND_API_KEY" \
  https://api.twinmind.com/v1/me

# Check local environment
env | grep TWINMIND

# Validate audio file
ffprobe -v error -show_format -show_streams audio.mp3
```

## Escalation Path

1. Collect evidence with `twinmind-debug-bundle`
2. Check TwinMind status page:
3. Search community forum:
4. Contact support with request ID: [email protected]

## Resources

- TwinMind Status Page
- TwinMind Support
- TwinMind Community
- Error Code Reference

## Next Steps

For comprehensive debugging, see `twinmind-debug-bundle`.

## Output

- Configuration files or code changes applied to the project
- Validation report confirming correct implementation
- Summary of changes made and their rationale

## Error Handling

| Error | Cause | Resolution |
|-------|-------|------------|
| Authentication failure | Invalid or expired credentials | Refre