aarrr-metrics
Measure and optimize growth using the AARRR (Pirate Metrics) framework with stage-specific KPIs and funnel analysis
What this skill does
# AARRR Pirate Metrics > Apply Dave McClure's AARRR framework to measure and optimize growth through the five stages: Acquisition, Activation, Retention, Revenue, and Referral. ## When to Use This Skill - Building growth dashboards - Identifying funnel bottlenecks - Prioritizing growth experiments - Reporting to investors - Diagnosing growth problems ## Methodology Foundation Based on **Dave McClure's AARRR framework** (500 Startups), providing: - Stage-specific metrics definition - Funnel conversion analysis - Prioritization framework - Experiment design guidance ## What Claude Does vs What You Decide | Claude Does | You Decide | |-------------|------------| | Defines metrics per stage | Specific definitions for your product | | Identifies bottlenecks | Experiment priorities | | Suggests experiments | Resource allocation | | Creates dashboards | Tool selection | | Benchmarks performance | Acceptable thresholds | ## Instructions ### Step 1: Define Each Stage **AARRR Stages:** | Stage | Question | Focus | |-------|----------|-------| | **A**cquisition | How do users find you? | Traffic, channels | | **A**ctivation | Do they have a great first experience? | Onboarding, aha moment | | **R**etention | Do they come back? | Engagement, habit | | **R**evenue | Do they pay? | Conversion, monetization | | **R**eferral | Do they tell others? | Virality, NPS | ### Step 2: Set Stage-Specific Metrics **Metrics Framework:** | Stage | Primary Metric | Supporting Metrics | |-------|----------------|-------------------| | Acquisition | CAC, Unique visitors | Channel mix, CTR, CPM | | Activation | Activation rate | Time to activate, drop-off points | | Retention | D7/D30 retention | DAU/MAU, churn rate | | Revenue | LTV, ARPU | Conversion rate, ACV | | Referral | Viral coefficient | NPS, referral rate | ### Step 3: Map Your Funnel **Funnel Template:** ``` Acquisition → Activation → Retention → Revenue → Referral 100% → 30% → 15% → 5% → 1% ``` Calculate conversion rates between each stage. ### Step 4: Identify Bottlenecks **Bottleneck Analysis:** | Drop-off | Diagnosis | |----------|-----------| | Acquisition → Activation | Poor onboarding or wrong traffic | | Activation → Retention | Not finding core value | | Retention → Revenue | Pricing or value misalignment | | Revenue → Referral | Not delighting paying users | ### Step 5: Prioritize Experiments **ICE Framework:** - **I**mpact: How much will it move the metric? - **C**onfidence: How sure are we? - **E**ase: How easy to implement? ## Examples ### Example 1: Complete AARRR Dashboard **Input:** ``` Build an AARRR dashboard for a B2B SaaS product. Monthly visitors: 50,000 Signups: 3,000 Activated users: 900 Paying customers: 150 Referrals generating signups: 45 ``` **Output:** ``` ## AARRR Dashboard: B2B SaaS ### Funnel Overview ``` ┌──────────────────────────────────────────────────────────────┐ │ AARRR FUNNEL │ ├──────────────────────────────────────────────────────────────┤ │ │ │ ACQUISITION ACTIVATION RETENTION REVENUE REF │ │ 50,000 3,000 900 150 45 │ │ 100% 6% 30% 17% 30% │ │ │ │ ████████████ ████████ ████ ██ █ │ │ │ │ Visitors → Signups → Activated → Paid → Referral │ │ (-94%) (-70%) (-83%) (-70%) │ │ ⚠️ ⚠️ ✅ ⚠️ │ │ │ └──────────────────────────────────────────────────────────────┘ ``` --- ### Stage-by-Stage Analysis #### 1. ACQUISITION **Metrics:** | Metric | Value | Benchmark | Status | |--------|-------|-----------|--------| | Monthly visitors | 50,000 | - | Baseline | | Visitor → Signup | 6% | 2-5% | ✅ Good | | CAC | $45 | <$50 | ✅ Good | | Signups | 3,000 | - | - | **Channel Breakdown:** | Channel | Visitors | Signups | Conv % | CAC | |---------|----------|---------|--------|-----| | Organic | 20,000 | 1,500 | 7.5% | $0 | | Paid Search | 15,000 | 900 | 6% | $60 | | Content | 10,000 | 450 | 4.5% | $20 | | Social | 5,000 | 150 | 3% | $80 | **Analysis:** Acquisition is healthy. Organic performing best. Paid social has high CAC—consider reallocating. --- #### 2. ACTIVATION ⚠️ BOTTLENECK **Metrics:** | Metric | Value | Benchmark | Status | |--------|-------|-----------|--------| | Signup → Activated | 30% | 40-60% | ⚠️ Below | | Time to activate | 3.2 days | <1 day | ⚠️ Slow | | Activation rate | 900/3,000 | - | - | **Activation Definition:** "Activated" = Created first project + invited 1 team member **Drop-off Analysis:** | Step | Users | Drop-off | |------|-------|----------| | Signup complete | 3,000 | - | | Email verified | 2,400 | -20% | | Created project | 1,500 | -38% | | Invited team | 900 | -40% ⚠️ | **Primary Bottleneck:** "Invite team member" step losing 40% **Experiment Ideas:** | Experiment | Hypothesis | ICE | |------------|------------|-----| | Skip team invite in onboarding | Removes friction, activate solo first | 8/8/9 = 8.3 | | In-app invite prompt (day 2) | Right timing, after value seen | 7/7/8 = 7.3 | | Email team invite reminder | Low effort, catches drop-offs | 5/6/9 = 6.7 | --- #### 3. RETENTION **Metrics:** | Metric | Value | Benchmark | Status | |--------|-------|-----------|--------| | Week 1 retention | 65% | 60%+ | ✅ Good | | Month 1 retention | 45% | 40%+ | ✅ Good | | DAU/MAU ratio | 28% | 20%+ | ✅ Good | | Churn rate | 5%/month | <5% | ✅ OK | **Retention Curve:** ``` Day 1: 100% ████████████████████ Day 7: 65% █████████████ Day 14: 52% ██████████ Day 30: 45% █████████ Day 60: 38% ████████ Day 90: 32% ██████ ``` **Analysis:** Retention is solid. Users who activate tend to stick. This confirms activation is the primary bottleneck. --- #### 4. REVENUE **Metrics:** | Metric | Value | Benchmark | Status | |--------|-------|-----------|--------| | Activated → Paid | 17% | 5-15% | ✅ Strong | | Trial → Paid | 17% | 10-25% | ✅ Good | | ARPU | $89/mo | - | Baseline | | LTV | $1,068 | - | 12mo × ARPU | | LTV:CAC | 24:1 | >3:1 | ✅ Excellent | **Revenue Breakdown:** | Plan | Customers | % | MRR | |------|-----------|---|-----| | Starter ($29) | 60 | 40% | $1,740 | | Pro ($89) | 75 | 50% | $6,675 | | Enterprise ($249) | 15 | 10% | $3,735 | | **Total** | **150** | - | **$12,150** | **Analysis:** Strong conversion and healthy LTV:CAC. Not a bottleneck—maintain current approach. --- #### 5. REFERRAL ⚠️ OPPORTUNITY **Metrics:** | Metric | Value | Benchmark | Status | |--------|-------|-----------|--------| | Referral rate | 30% | 20%+ | ✅ Good | | Viral coefficient | 0.45 | >1 = viral | ⚠️ Below | | NPS | +32 | >30 | ✅ Good | | Referral signups | 45 | - | - | **Calculation:** - 150 paying customers - 30% refer (45 referrals) - Each referral generates 1 signup - Viral coefficient = 45/150 × (6% activation) = 0.018 - Not organic virality, but healthy referral base **Experiment Ideas:** | Experiment | Hypothesis | ICE | |------------|------------|-----| | Referral incentive (2-way) | Motivation for both parties | 7/8/7 = 7.3 | | In-app share prompts | Right moment capture | 6/7/8 = 7.0 | | Case study program | Social proof + referral | 5/6/6 = 5.7 | --- ### Priority Recommendations | Priority | Focus | Current | Target | Impact | |----------|-------|---------|--------|--------| | 1 | Activation | 30% | 45% | +450 activated/mo | | 2 | Referral | 30% | 50% | +30 referral signups | | 3 | Paid channel mix | 6% conv | 8% conv | -$10 CAC | **90-Day Goal:** If activation improves 30% → 45%: - +450 more activated users - At 17% conversion = +76 new customers - At $89 ARPU = +$6,800 MRR --- ### Dashboard Template `
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