sales-krisp

What this skill does

# Krisp Platform Help

## Step 1 — Gather context

If `references/learnings.md` exists, read it first for accumulated platform knowledge.

1. **Which Krisp product are you using (or evaluating)?**
   - A) AI Meeting Assistant (noise cancellation + transcription + AI notes)
   - B) Call Center AI (accent conversion, agent assist, speech analytics)
   - C) Voice AI SDK (embedding noise cancellation / accent conversion in your app)
   - D) Not sure — help me pick

2. **What's your goal?**
   - A) Set up or configure Krisp
   - B) Integrate Krisp with other tools (CRM, Slack, webhooks)
   - C) Troubleshoot a problem (crashes, transcription issues, missing recordings)
   - D) Compare Krisp plans or evaluate pricing
   - E) Build with the Krisp SDK

3. **What plan are you on?**
   - A) Free trial / evaluating
   - B) Core ($8/mo annual)
   - C) Advanced ($15/mo annual)
   - D) Enterprise
   - E) Call Center or SDK

Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.

## Step 2 — Route or answer directly

| Problem domain | Route to |
|---|---|
| Choosing between AI note-takers (Krisp vs Fireflies vs Fathom etc.) | `/sales-note-taker {user's question}` |
| Building a transcript pipeline to CRM or data warehouse | `/sales-note-taker {user's question}` |
| Reviewing a specific call for coaching | `/sales-call-review {user's question}` |
| General CRM-to-tool integration patterns | `/sales-integration {user's question}` |
| Sales coaching program | `/sales-coaching {user's question}` |

Otherwise, answer directly below.

## Step 3 — Krisp platform reference

**Read `references/platform-guide.md`** for the full platform reference — modules, pricing tiers, integrations, data model, workflows, SDK details.

If the question involves the webhook API or Voice AI SDK, also read `references/krisp-api-reference.md`.

Answer the user's question using only the relevant section. Don't dump the full reference.

## Step 4 — Actionable guidance

You no longer need the platform guide — focus on the user's specific situation.

**For setup questions:** Walk through the specific workflow step by step. Krisp installs as a virtual audio device — the main gotcha is selecting "Krisp Microphone" and "Krisp Speaker" in your conferencing app's audio settings.

**For integration questions:** Webhooks are the primary integration path (Advanced+ plans). Krisp fires events when transcripts, notes, or outlines are generated. For CRM sync, HubSpot is available on Core+, Salesforce on Advanced+.

**For SDK questions:** Point to sdk-docs.krisp.ai. The JS SDK (WASM) is the most documented. VIVA SDK is for voice AI agents (server-side). Auth is API key via sdk.krisp.ai dashboard.

**For troubleshooting:** Check references/platform-guide.md Troubleshooting section first, then apply the fix to the user's specific situation.

If you discover a gotcha, workaround, or tip not covered in `references/learnings.md`, append it there.

## Gotchas

> *Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.*

- **Free tier was removed.** Krisp used to offer 60 min/day free noise cancellation. Now it's a 7-day trial only — Core plan ($8/mo annual) is the entry point.
- **Salesforce requires Advanced plan** ($15/mo). Core only gets HubSpot, Slack, Zapier.
- **Accent conversion is limited to 4 English accents** — Indian, Filipino, African, Latin American. Other accents are on the roadmap but not available yet.
- **Transcription supports only 16 languages.** English is on-device; other 15 are server-side. Competitors like Fireflies support 100+.
- **Webhook API requires Advanced+ plan.** Core plan users must use Zapier for integrations.
- **App can slow down laptops** — Krisp uses significant CPU for real-time neural network processing. Close other heavy apps during calls.
- **Noise cancellation only works with USB headsets** — Bluetooth and 3.5mm jack headphones may not be supported.

## Related skills

- `/sales-note-taker` — Compare AI note-takers across vendors, plan transcript API pipelines
- `/sales-call-review` — Review a specific call for coaching
- `/sales-coaching` — Build coaching programs
- `/sales-integration` — General CRM/tool integration patterns (Zapier, webhooks, iPaaS)
- `/sales-do` — Not sure which skill to use? The router matches any sales objective to the right skill. Install: `npx skills add sales-skills/sales --skill sales-do`

## Examples

### Example 1: Setting up Krisp for a sales team
**User says**: "My reps work from home and clients complain about background noise on calls. How do I roll out Krisp?"
**Skill does**: Recommends Core plan for the team ($8/user/mo annual), walks through deployment — install desktop app, select Krisp virtual audio device in Zoom/Teams/Meet settings, enable AI meeting transcription, set up HubSpot integration to auto-push meeting notes.

### Example 2: SDK integration for a voice AI agent
**User says**: "I'm building a voice AI agent and need noise cancellation in the browser. Can Krisp help?"
**Skill does**: Points to the JS SDK (WASM) at sdk-docs.krisp.ai. Explains the VIVA model for voice isolation + turn-taking detection. Notes 12MB package size, ~100MB memory footprint, 1.5-2ms per frame latency. Walks through createNoiseFilter API and WebRTC integration.

### Example 3: Troubleshooting missing recordings
**User says**: "Krisp recorded 9 meetings but only 3 have transcriptions. Where did the others go?"
**Skill does**: Checks common causes — Krisp microphone not selected as input (recordings captured silence), meetings under minimum duration threshold, storage limit hit (Core = 5GB). Recommends checking Settings → Recordings for failed entries, verifying audio input device in each conferencing app.

## Troubleshooting

### Transcription is inaccurate or unreliable
**Symptom**: AI notes miss key points, words are wrong, speaker names are mixed up
**Cause**: Krisp transcription accuracy depends on audio quality and speaker clarity. Non-English languages use server-side processing which can be less accurate. Speaker identification degrades with 5+ participants.
**Solution**: Ensure Krisp noise cancellation is active (improves transcription accuracy by up to 39%). Add custom vocabulary for technical terms (Settings → Custom Vocabulary, up to 750 terms). For multi-speaker meetings, ask participants to identify themselves early. Check that the correct microphone is selected.

### App crashes or slows down laptop
**Symptom**: Krisp freezes, high CPU usage, laptop fans spinning during calls
**Cause**: Real-time neural network processing is CPU-intensive. Conflicts with other audio processing apps (Discord voice, OBS, other noise cancellation tools).
**Solution**: Close competing audio apps. Check for Krisp updates (Settings → About). If on an older machine, disable video recording and use transcript-only mode. Krisp's help center documents known conflicts with specific apps — check External Applications Interferences article.

### Calendar records everything including non-meetings
**Symptom**: Krisp tries to record calendar tasks, focus time blocks, and reminders — not just actual meetings
**Cause**: Krisp auto-records based on calendar events without distinguishing meeting types
**Solution**: Use manual recording mode instead of auto-record. Or filter calendar events by excluding events without video links (Krisp should only trigger on events with Zoom/Meet/Teams links — if it's recording events without them, contact support).