sales-prospy

What this skill does

# Prospy Platform Help

Helps the user with Prospy platform questions — from project setup and keyword configuration through lead scoring, AI reply optimization, brand monitoring, and competitor tracking.

## Step 1 — Gather context

If `references/learnings.md` exists, read it first for accumulated platform knowledge.

Ask the user:

1. **What area of Prospy do you need help with?**
   - A) Project setup — keywords, competitor terms, audience signals
   - B) Lead scoring — understanding scores, filtering irrelevant matches
   - C) AI replies — improving suggestion quality, matching brand voice
   - D) Brand monitoring — tracking mentions across platforms
   - E) Competitor tracking — monitoring competitor discussions
   - F) Billing — Explorer Pass vs Pro vs Enterprise differences
   - G) Something else — describe it

2. **What's your goal?** (describe your specific question or problem)

**If the user's request already provides most of this context, skip directly to Step 2.** Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end.

## Step 2 — Route or answer directly

If the request maps to a specialized skill, route:
- Social listening strategy or tool comparison → `/sales-social-listening [question]`
- Reddit-specific monitoring (depth over breadth) → `/sales-threadlytics [question]` or `/sales-syften [question]`
- Buyer intent signals and prioritization → `/sales-intent [question]`
- Contact enrichment → `/sales-enrich [question]`

Otherwise, answer directly from the platform reference below.

## Step 3 — Prospy platform reference

**Read `references/platform-guide.md`** for the full platform reference — capabilities, pricing, project setup, lead scoring, and comparison with alternatives.

Answer the user's question using only the relevant section. Don't dump the full reference.

## Step 4 — Actionable guidance

You no longer need the platform guide — focus on the user's specific situation.

1. **Project setup** — define keywords using buyer-intent phrases, add competitor names as exclusion terms or tracking targets, configure audience signals
2. **Lead scoring** — focus on highest-scored leads first; scoring combines intent, relevance, and timing
3. **Platform prioritization** — Twitter/X and Reddit are the strongest channels; Bluesky and HN are supplementary
4. **Reply quality** — always edit AI suggestions before posting; match community tone, not sales pitch
5. **Alert fatigue** — start with narrow keywords and expand; broad keywords drown signal in noise

If you discover a gotcha, workaround, or tip not covered in `references/learnings.md`, append it there.

## Gotchas

*Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.*

- **Explorer Pass ($12) is a one-time 3-day trial, not a subscription.** It gives temporary access to evaluate the platform. For ongoing use, Pro ($24/mo) is the entry point.
- **No API, no webhooks, no Zapier/Make.** Prospy is entirely UI-driven. No way to push leads to a CRM programmatically — manual copy-paste or screenshot workflow only.
- **LinkedIn and Facebook are "coming soon" — not live.** Only Twitter/X, Reddit, Bluesky, and Hacker News are active. Don't expect LinkedIn monitoring yet.
- **Launch pricing ($24/mo) may expire.** Pro is listed at $24/mo but originally priced at $59/mo. Budget for the higher price if you depend on it long-term.
- **AI reply suggestions need heavy editing.** Generated replies tend toward generic engagement language. Always customize for the specific community's tone and norms.
- **No auto-reply or auto-publish.** All engagement is manual — Prospy finds leads and suggests replies, but you post from your own accounts.

## Related skills

- `/sales-social-listening` — Social listening strategy — monitoring setup, tool comparison, sentiment analysis, competitive intelligence, crisis detection
- `/sales-catchintent` — CatchIntent — AI intent detection across Reddit, X, HN, Bluesky with CRM integrations, MCP server, webhooks
- `/sales-syften` — Syften — AI-filtered keyword monitoring across 15+ community platforms, sub-minute alerts, REST API, webhooks
- `/sales-leadverse` — Leadverse — multi-platform lead discovery (Reddit, X, LinkedIn) with keyword tracking and AI reply suggestions
- `/sales-prems` — Prems AI — 15-platform lead generation with AI intent scoring and personalized reply drafts
- `/sales-do` — Not sure which skill to use? The router matches any sales objective to the right skill. Install: `npx skills add sales-skills/sales --skill sales-do`

## Examples

### Example 1: Set up monitoring for a SaaS launch
**User says**: "I just launched an AI writing tool and want to find people on Twitter and Reddit asking for writing help"
**Skill does**:
1. Creates a new Prospy project with product description and target keywords
2. Adds buyer-intent phrases: "looking for AI writer", "alternative to Jasper", "need help writing content"
3. Adds competitor terms for tracking: Jasper, Copy.ai, Writesonic
4. Configures audience signals to focus on founders and marketers
**Result**: Multi-platform monitoring running with targeted keywords across Twitter/X and Reddit

### Example 2: Reduce noise in lead feed
**User says**: "Most of the conversations Prospy shows me aren't real leads — people are just chatting about the topic"
**Skill does**:
1. Reviews current keyword list for overly broad terms
2. Recommends adding buyer-intent modifiers and competitor-switch phrases
3. Suggests using exclusion terms to filter out educational/tutorial content
4. Notes that AI scoring combines intent + relevance + timing, so high scores should already filter casual chat
**Result**: Refined keyword strategy producing higher-quality leads

### Example 3: Push Prospy leads to a CRM
**User says**: "How do I get Prospy leads into my CRM automatically?"
**Skill does**:
1. Notes Prospy has no API, webhooks, or CRM integration — entirely UI-only
2. Suggests manual workflow: review leads in dashboard → copy lead details → paste into CRM
3. Compares with alternatives that offer CRM integration (CatchIntent has HubSpot/Pipedrive/Close, Syften has webhooks + API)
4. If CRM automation is critical, recommends evaluating CatchIntent instead
**Result**: Clear explanation of limitations with actionable alternative recommendations

## Troubleshooting

### Leads are mostly irrelevant discussions
**Symptom**: High volume of leads but most are casual conversations, not people looking to buy
**Cause**: Keywords are too generic or project description is too broad
**Solution**: Refine keywords with buyer-intent language ("looking for", "recommend", "alternative to [competitor]"). Remove single-word keywords. Add exclusion terms for common false-positive patterns. Review AI lead scoring — if high-scored leads are still irrelevant, the product description may need sharpening.

### Platform coverage feels incomplete
**Symptom**: You see relevant conversations on Twitter/Reddit manually that Prospy doesn't surface
**Cause**: Keywords may not match the exact phrasing used in those conversations, or scanning frequency may introduce delay
**Solution**: Add alternate phrasings and misspellings as keywords. Check that all four platforms (Twitter/X, Reddit, Bluesky, HN) are enabled in your project. Note that Prospy scans continuously but there may be indexing delay — real-time coverage is best-effort.

### AI reply suggestions sound robotic
**Symptom**: Generated replies feel generic and don't match community tone
**Cause**: AI suggestions default to professional engagement language that can feel out of place on Reddit or HN
**Solution**: Always edit suggestions before posting. Match the community's communication style — Reddit is informal, HN is technical, Twitter is concise. Add your brand voice details in the project setup to improve suggestion quality.