Automatically organizes invoices and receipts for tax preparation by reading messy files, extracting key information, renaming them consistently, and sorting them into logical folders. Turns hours of manual bookkeeping into minutes of automated organization.

End-to-end protocol replay toolkit for ChatGPT Plus/Team/Pro subscription with hCaptcha visual solver and anti-fraud empirical research

NetSuite Automation: manage customers, sales orders, invoices, inventory, and records via Oracle NetSuite ERP with SuiteQL queries

Automatically organizes invoices and receipts for tax preparation by reading messy files, extracting key information, renaming them consistently, and sorting them into logical folders. Turns hours of manual bookkeeping into minutes of automated organization.

Braintree Automation: manage payment processing via Stripe-compatible tools for customers, subscriptions, payment methods, and transactions

Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.

QuickBooks Automation: manage invoices, customers, accounts, and payments in QuickBooks Online for streamlined bookkeeping

Identifies high-quality leads for your product or service by analyzing your business, searching for target companies, and providing actionable contact strategies. Perfect for sales, business development, and marketing professionals.

HTLC (Hash Time-Locked Contract) lifecycle: offered/received, fulfill via preimage, fail/timeout, 2nd-stage txs. Modern variant PTLCs (Point Time-Locked Contracts) with adaptor signatures. USE WHEN: implementing payment forwarding, debugging stuck HTLCs, reasoning about CLTV deltas in routes.

LNURL: bech32-encoded HTTP URL fetched by wallet to enable payment flows. LUDs (LNURL specs): LUD-01 (encoding), LUD-04 (auth), LUD-06 (pay), LUD-09 (success action), LUD-12 (comment), LUD-16 (lightning address), LUD-21 (verify). USE WHEN: implementing LNURL servers/clients, building Lightning Address resolver, designing pay/withdraw/auth flows.

Ark protocol: VTXOs (Virtual Transaction Outputs) batched off-chain with periodic on-chain settlement. ARKADE (Ark Labs) is the first mainnet implementation. ASP (Ark Service Provider) coordinates rounds; users keep unilateral exit. USE WHEN: building Ark integrations, evaluating Ark vs Lightning, designing batched payment flows.

Cashu: single-mint Chaumian e-cash for Bitcoin Lightning. NUTs (Notation, Usage, and Terminology specs) define mint protocol, payment flow, blind signatures. USE WHEN: integrating Cashu mints/wallets, building NUT-compliant apps, comparing with Fedimint.

PayJoin (BIP78 + v2): receiver-augmented payment that breaks common-input-ownership heuristic. v2 adds async relay support. USE WHEN: implementing PayJoin sender/receiver, designing privacy- preserving payment flows, integrating with payjoin servers.

Silent Payments (BIP352): single static address from which sender derives unique output per payment. Schnorr-based blinding; no notification tx needed. USE WHEN: implementing BIP352 client/wallet, evaluating vs BIP47, understanding scan cost trade-offs.

Bitcoin payment URI scheme (BIP21), Lightning URIs, BIP70/72 (mostly deprecated), PayJoin URI extension (BIP78), unified URIs combining on-chain + Lightning. USE WHEN: parsing/generating bitcoin: URIs, building QR codes, designing wallet payment requests.

Keysend / spontaneous payments: send Lightning to a destination without an invoice. Receiver derives preimage from sender-supplied TLV record. BOLT 9 bit 50. USE WHEN: implementing tipping flows, designing zero-friction micro-payments, evaluating keysend vs BOLT11 invoice flow.

UMA (Universal Money Address): Lightspark's spec extending Lightning Address with non-USD currencies, KYC compliance, sender attestation, multi-currency exchange via Lightning routing. USE WHEN: integrating with UMA-enabled providers (mostly enterprise), building cross-currency LN payment flows.

BTCPay Server: open-source merchant payment processor. Self-hosted, supports BTC + Lightning + altcoins, plugin ecosystem, Lightning Address resolver, point-of-sale. USE WHEN: deploying merchant payments, integrating with BTCPay, building plugins.

Trampoline routing: outsource pathfinding to "trampoline" nodes for clients that lack full graph knowledge. Mobile-friendly. CLN and LDK lead implementation. USE WHEN: implementing trampoline-aware sender/receiver, evaluating trampoline vs full pathfinding.

Stealth addresses: ECDH-based derivation generating a unique output per payment. Pre-BIP47 / BIP352, conceptually similar. USE WHEN: understanding the family of stealth-address schemes, comparing with BIP47 / Silent Payments.

BIP47 PayNyms — reusable payment codes via notification tx + Diffie-Hellman derivation. See also the wallet-side reference at ../../wallets/payment-codes/. USE WHEN: integrating PayNyms, evaluating against Silent Payments.

Create intelligent routing logic based on document attributes, request type, risk score, or customer profile. Use when building workflow routing for insurance claims, loan applications, or compliance reviews.

Create intelligent routing logic based on document attributes, request type, risk score, or customer profile. Use when building workflow routing for insurance claims, loan applications, or compliance reviews.

Generate SLA measurement configurations and breach-alert rules. Use when defining service level agreements for workflow steps, queue processing times, or customer response commitments.

Generate SLA measurement configurations and breach-alert rules. Use when defining service level agreements for workflow steps, queue processing times, or customer response commitments.

Executes a structured ransomware incident response from initial detection through containment, forensic analysis, decryption assessment, recovery, and post-incident hardening. Addresses ransom negotiation considerations, backup integrity verification, and regulatory notification requirements. Activates for requests involving ransomware response, ransomware recovery, crypto-ransomware, data encryption attack, ransom payment decision, or ransomware containment.

When the user wants to create or update their product marketing context document. Also use when the user mentions 'product context,' 'marketing context,' 'set up context,' 'positioning,' 'who is my target audience,' 'describe my product,' 'ICP,' 'ideal customer profile,' or wants to avoid repeating foundational information across marketing tasks. Use this at the start of any new project before using other marketing skills — it creates `.agents/product-marketing-context.md` that all other skills reference for product, audience, and positioning context.

Orchestrate complete Root Cause and Corrective Action (RCCA) investigations using the 8D methodology. Guides team formation (D1) with domain-specific recommendations, problem definition (D2), containment (D3), root cause analysis (D4) with integrated tool selection (5 Whys, Fishbone, Pareto, Kepner-Tregoe, FTA), corrective action (D5-D6), prevention (D7), and closure (D8). Use when conducting RCCA, 8D, root cause analysis, corrective action, failure investigation, nonconformance analysis, quality problems, or customer complaints.

Complete Better Auth - 40+ OAuth providers, 20+ plugins, all adapters, all frameworks. Use when implementing authentication, login, OAuth, 2FA, magic links, SSO, Stripe, SCIM, or session management.

Clerk Billing and Stripe subscription management setup. Use when implementing subscriptions, configuring pricing plans, setting up billing, adding payment flows, managing entitlements, or when user mentions Clerk Billing, Stripe integration, subscription management, pricing tables, payment processing, or monetization.

Receive and verify HubSpot webhooks. Use when setting up HubSpot webhook handlers, debugging X-HubSpot-Signature-v3 signature verification, or handling CRM events like contact.creation, contact.propertyChange, or deal.creation.

Receive and verify Intercom webhooks. Use when setting up Intercom webhook handlers, debugging X-Hub-Signature verification, or handling customer messaging events like conversation.user.created, conversation.admin.replied, contact.user.created, or ticket.created.

Integrate Stripe and Paddle payments with Laravel Cashier. Use when implementing subscriptions, invoices, payment methods, webhooks, or billing portals.

Receive and verify Orb webhooks. Use when setting up Orb webhook handlers, debugging Orb signature verification, or handling usage-based billing events like invoice.issued, subscription.created, or customer.credit_balance_dropped.

Receive and verify PayPal webhooks. Use when setting up PayPal webhook handlers, debugging certificate-based signature verification, or handling payment events like PAYMENT.CAPTURE.COMPLETED, PAYMENT.SALE.COMPLETED, BILLING.SUBSCRIPTION.CREATED, or CHECKOUT.ORDER.APPROVED.

Receive and verify WooCommerce webhooks. Use when setting up WooCommerce webhook handlers, debugging signature verification, or handling e-commerce events like order.created, order.updated, product.created, or customer.created.

Stripe integration templates with reusable code for Checkout, Payment Intents, and Subscriptions. Use when implementing Stripe payments, building checkout flows, handling subscriptions, or integrating payment processing.

Create irresistible offers using the Value Equation, bonus stacking, risk-reversing guarantees, and ethical scarcity. Use when the user mentions "pricing strategy", "irresistible offer", "bonuses and guarantees", "value-to-price ratio", "offer naming", "grand slam offer", "guarantee strategy", or "premium pricing justification". Also trigger when packaging products for higher perceived value, designing money-back guarantees, or structuring pricing tiers to maximize conversions. Covers the MAGIC naming formula and starving-crowd targeting. For product positioning, see obviously-awesome. For outbound sales, see predictable-revenue.

Build marketplaces and platforms with Stripe Connect. Use when implementing multi-vendor payments, seller onboarding, commissions, payouts, or split payments.

Binance Pay Assistant - Send and Receive crypto payments. Send: QR code payment from Funding Wallet (C2C + PIX). Use when user wants to buy/purchase/pay/transfer/send, confirm/cancel payment, or query order status. Requires QR code data. PIX QR codes (pix, br.gov.bcb.pix) are auto-detected. Receive: Generate QR codes and payment links to collect crypto. Use when user wants to receive/collect payment (generate receive link, receive QR). Do NOT use for earning, buying/selling crypto, or digital goods.

Production-grade payment integration for Stripe, Paddle, Adyen, and more. Use when implementing checkout, subscriptions, webhooks, or billing.

Create uncontested market space using value innovation instead of competing head-to-head. Use when the user mentions "blue ocean", "red ocean", "strategy canvas", "ERRC framework", "value innovation", "non-customers", "buyer utility map", "eliminate-reduce-raise-create", or "uncontested market". Also trigger when comparing pricing strategies, exploring new market categories, finding underserved customer segments, or asking how to stop competing on price. Covers the Four Actions Framework, buyer utility map, and value-cost trade-offs. For tech adoption strategy, see crossing-the-chasm. For product positioning, see obviously-awesome.

Attio CRM operations for companies, contacts, and notes management. Use this skill when interacting with Attio CRM, searching companies, creating contacts, adding notes, or managing deal records. Triggers on CRM operations, company lookup, contact management, or Attio-related requests.

Define product positioning by mapping competitive alternatives, unique attributes, and best-fit customers to the right market category. Use when the user mentions "positioning", "competitive alternatives", "how to position", "market category", "why customers dont get it", "positioning canvas", "repositioning", or "category creation". Also trigger when launching a new product, entering a crowded market, or diagnosing why prospects dont understand the products value. Covers positioning canvas and team workshops. For customer jobs analysis, see jobs-to-be-done. For go-to-market, see crossing-the-chasm.

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Use this skill ANY TIME the user asks about a specific company. Triggers: "tell me about [company]", "research [company]", "what does [company] do", "who is [company]", "look up [company]", "company deep dive", "due diligence on [company]", "background on [company]", "dig into [company]", "analyze [company]", or evaluating a company for investment, partnership, or sales. MUST be used instead of answering from memory — fetches real-time web data (funding, leadership changes, product launches, news) your training data lacks. Use even for well-known companies. Produces a sourced 360° report covering funding, leadership, product/tech, market position, news, and strategic outlook with dates and URLs. Do NOT use for multi-company competitor monitoring (use competitor-intel) or meeting prep with attendees (use meeting-prep).

This skill provides tools and techniques for Magento Admin panel automation. Includes admin login, customer management, search term analysis, and other common admin scenarios. Suitable for tasks requiring complex operations on e-commerce admin backends.

User research methods, customer insight gathering, and problem validation for product discovery.

User personas, customer journey maps, interview guides, usability testing, and card sorting. Use when building user understanding, mapping customer experiences, planning user research sessions, or defining Jobs-to-Be-Done.

Use when the user needs product management workflows such as RICE prioritization, customer interview analysis, PRD templates, discovery frameworks, go-to-market strategy, feature prioritization, research synthesis, or requirements documentation.

Reference skill for Zoom Phone. Use after routing to a phone workflow when implementing OAuth, Phone APIs, webhooks, Smart Embed events, URI schemes, CRM or CTI dialers, or call handling automation.

Use when wiring an external auth provider (Clerk, Auth0, WorkOS, Kinde, Stytch, Better Auth) into InsForge for JWT-based RLS, or when adding the OKX x402 payment facilitator for onchain pay-per-use billing.

Comprehensive go-to-market strategy and launch execution skill. Use when planning a product launch, feature announcement, market entry, or release strategy. Activates for: go to market, GTM, product launch, launch strategy, launch plan, launch execution, launch marketing, GTM playbook, launch readiness, technical launch, beta launch, early access, waitlist, Product Hunt, feature release, announcement, how do I launch this, launch checklist, we're about to ship, market entry, startup GTM, PLG vs sales-led, GTM motion, launch marketing pack, press outreach, developer product launch.

Master stakeholder management, executive communication, cross-functional alignment, and product advocacy. Lead effectively across your organization.

Analyze project features against ICP (Ideal Customer Profile) needs to identify gaps and recommend roadmap priorities. Use this skill when asked to evaluate current product state, identify what should be built next, assess competitive positioning, or plan product roadmap based on target customer needs. Outputs gap analysis, prioritized backlog, and strategic themes. Discovers ICP and features from project documentation.

Structured 8D problem solving for customer complaints and quality issues. D0-D8 phases with containment, root cause analysis, and escape point identification. USE WHEN user says '8D', 'eight disciplines', 'customer complaint', 'corrective action', 'root cause analysis', 'containment', 'escape point', or 'problem solving report'.

Analyze lending products including mortgages, HELOCs, and personal loans with amortization and comparison tools. Use when the user asks about mortgage comparison, fixed vs ARM rates, loan qualification, amortization schedules, extra payments, or buying points. Also trigger when users mention 'monthly payment calculation', '15-year vs 30-year mortgage', 'PMI', 'APR vs interest rate', 'HELOC', 'home equity', 'should I buy down the rate', 'biweekly payments', or ask how much house they can afford.

Build professional relationships through strategic outreach—cold emails, LinkedIn engagement, informational interviews, and follow-up sequences. Authentic connection over transactional networking. Triggers on networking, cold outreach, LinkedIn strategy, or informational interview requests.

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Master go-to-market strategy, launch planning and execution, sales enablement, and marketing campaigns. Execute successful product launches.

Product management and product marketing decision framework. Invoke when users need product strategy (PRDs, vision, roadmaps), customer insight (personas, journey maps, VOC), business analysis (business cases, market sizing, pricing), competitive intelligence (battle cards, win/loss, competitive analysis), or go-to-market planning (GTM plans, positioning, MRDs, buyer personas). Uses 18 validated industry frameworks organized around Cagan's Value Risk and Business Viability Risk domains. Supports discovery mode (hypothesis-driven) and delivery mode (stakeholder-ready). Trigger keywords: PRD, product requirements, roadmap, prioritize, RICE, persona, journey map, VOC, business case, market sizing, TAM, competitive analysis, battle card, GTM, go-to-market, positioning, messaging, MRD.

Research, qualify, and suggest outreach for PostHog big fish product-led leads — large companies (500+ or 1000+ employees) using PostHog on free tier without a payment method. Use this skill when a TAE needs to work a big fish alert from Salesforce. Triggers on 'work this big fish lead', 'research this product-led lead', 'big fish alert', '500+ employees no payment method', '1000+ employees no payment method', or any request involving a large-company product-led lead that needs research, qualification, and an outreach recommendation. Also trigger when a TAE pastes Salesforce lead details with matching criteria like 'Big fish alert' or '500+ employees, no payment method'.

Expert full-cycle enterprise sales strategist for B2B SaaS. Use when planning sales strategy, pipeline management, deal progression, account planning, competitive displacement, or territory optimization. Covers multi-threading, executive engagement, champion development, buying committee navigation, and complex deal orchestration. Use for enterprise selling, account expansion, land-and-expand, and quota attainment.

Build an early sales team and operating cadence (readiness gate, hiring plan, role scorecards, interview loop, onboarding/ramp). Use for first AE/SDR hires, seed→Series A sales team build, and product-led sales pilot. Category: Sales & GTM.

Create a Founder Sales Sprint Pack (ICP wedge + target list, outreach sequences, diagnostic discovery script, decision-enablement assets to beat “no decision”, and a white-glove activation plan). Use for founder-led sales, early sales, first customers, and first 10 customers. Category: Sales & GTM.

Builds a custom lead scoring model for a business. Takes ICP definition, historical win/loss data, CRM export. Analyzes which attributes correlate with closed-won deals. Generates lead-scoring-model.md with scoring dimensions, point values, thresholds, CRM implementation guide, and validation methodology. Can also score a batch of current leads against the model.

Research and qualify onboarding team referral leads for PostHog. Use this skill when a TAE receives a lead from the onboarding team and needs a full research brief before deciding how to engage. Triggers on 'research this onboarding lead', 'onboarding team referred [company]', 'look into [company] from onboarding', 'qualify this onboarding referral', 'what do we know about [company] from onboarding', or any request to research a company that came through the onboarding pipeline. Also trigger when a TAE pastes a company name and mentions it's from the onboarding team, or says something like 'onboarding sent me [company]', 'got a handoff for [company]', or '[name] from onboarding sent me [company]'. This skill does deep research and qualification, then drafts outreach when the recommendation is to engage.

Qualify and draft outreach for PostHog product-led leads who are hitting a billing transition — either startup program customers rolling off free credits, or users whose first invoice will be >= $2K. Use this skill when a TAE needs to work a startup rolloff lead, a high first-invoice alert, or any lead where the matching criteria mentions 'startup rolloff', 'credit spend', 'first invoice', 'credits expiring', or 'high usage transition'. Also trigger when a TAE pastes Salesforce lead details with matching criteria like 'Startup rolloff + high credit spend' or 'First invoice >= $2K'.

Expert support operations guidance for customer service excellence. Use when designing ticket management systems, creating SLA policies, building support tier structures (L1/L2/L3), optimizing knowledge bases, defining severity levels and escalation procedures, implementing support metrics (CSAT, FRT, TTR, FCR), configuring support tool stacks, or building support-to-CS feedback loops. Covers Zendesk, Intercom, Freshdesk, and help desk best practices.

Planning skill for building customer service and support systems. Qualifies the developer's needs across the support ladder (self-service → AI agents → contact center), channel mix, and scale to recommend the right Twilio architecture. Handles both "build me a call center" and "add an IVR to my existing support line."

Master user research methodologies, customer interviews, persona development, and journey mapping. Understand customer problems deeply before building.

Create a Partnership & BD Execution Pack (partner thesis, target list + scoring, outreach kit, scalable offer + negotiation guardrails, and launch plan). Use for partnerships, business development (BD), strategic partnerships, channel partners, platform/integration partnerships, and partner outreach. Category: Sales & GTM.

Create a Product-Led Sales Motion Pack (PQL/PQA definition, usage-signal spec + routing/SLA, sales outreach playbook, instrumentation plan, and pilot/scale plan). Use for product-led sales, sales-assist, PLG-to-sales handoffs, and converting self-serve usage into sales opportunities. Category: Sales & GTM.

Always use this skill when building or extending models for specific planning domains — FP&A, Workforce Planning, Sales Performance Management, Supply Chain Planning, or Financial Consolidation. Covers proven modeling patterns and domain-specific best practices. This skill includes supporting files in this directory - explore as needed.

Plan, conduct, and synthesize high-signal user interviews and produce a User Interview Pack (recruiting plan, screener, discussion guide, notes template, synthesis report). Use for user interview, customer interview, discovery interview, JTBD switch interview, concept interview.

Expert discovery call strategist for B2B sales. Use when preparing for discovery calls, qualifying prospects, asking effective questions, identifying pain points, mapping stakeholders, or documenting findings. Covers SPIN selling, active listening, budget/timeline qualification, competition discovery, and CRM documentation. Use for sales qualification, needs analysis, and discovery call execution.

Production-grade architectural patterns for building enterprise Frappe apps like CRM, Helpdesk, and HRMS. Use when designing complex multi-entity systems with workflows, SLAs, and integrations.

Prepare and lead difficult conversations as a manager/leader and produce a Difficult Conversation Pack (conversation brief, talk track/script, objection+emotion handling plan, follow-up note, and quality gates). Use for difficult conversation, hard conversation, tough feedback, performance conversation, promotion denial, layoff conversation, termination conversation, firing. Category: Leadership.

Expert customer onboarding guidance for accelerating time-to-value and ensuring successful implementations. Use when designing onboarding programs, creating kickoff frameworks, building implementation plans, or optimizing customer activation. Use for training delivery, go-live readiness, sales-to-CS handoffs, early warning detection, and tech-touch automation.

Expert sales negotiation strategist for B2B deal-making. Use when planning negotiation strategy, handling discount requests, closing deals, navigating procurement, or structuring win-win agreements. Covers anchoring, framing, BATNA development, multi-party negotiations, and contract terms. Use for enterprise deals, pricing discussions, and high-stakes negotiations.

Advanced Jobs To Be Done methodology knowledge base. Use when analyzing products, markets, customer segments, or making product decisions. Provides access to complete AJTBD framework and expert prompts.

Plan and execute launch marketing by producing a Launch Marketing Pack (launch brief, hook/sizzle, channel plan, PR outreach kit, internal readiness kit, execution checklist, measurement + experiment plan). Use for product launch, feature launch, go-to-market, GTM, announcement, and press outreach. Category: Marketing.

Plan and execute earned media outreach and journalist relationships by producing a Media Relations Pack (newsworthiness brief, media list, exclusive/embargo plan, pitch templates, outreach tracker, interview prep, press materials checklist). Use for PR, media outreach, press pitch, embargo, exclusive, press release, and journalist pitching. Category: Marketing.

Lead an organizational transformation toward a modern product operating model (not “framework adoption”). Produces an Organizational Transformation Pack (diagnostic, target operating model, pilot plan, roadmap, comms, governance). Use for org transformation, product operating model change, moving from feature teams to empowered product teams, and change management. Category: Leadership.

Integrate Apple Pay payments and Wallet passes using PassKit. Use when adding Apple Pay buttons, creating payment requests, handling payment authorization, adding passes to Wallet, configuring merchant capabilities, managing shipping/contact fields, or working with PKPaymentRequest, PKPaymentAuthorizationController, PKPaymentButton, AddPassToWalletButton, PKPass, PKAddPassesViewController, PKPassLibrary, Wallet pass distribution, or Apple Pay checkout flows for physical goods, real-world services, donations, and eligible recurring payments.

Implement saga patterns for distributed transactions and cross-aggregate workflows. Use this skill when implementing distributed transactions across microservices where 2PC is unavailable, designing compensating actions for failed order workflows that span inventory, payment, and shipping services, building event-driven saga coordinators for travel booking systems that must roll back hotel, flight, and car rental reservations atomically, or debugging stuck saga states in production where compensation steps never complete.

Plan and lead execution when outcomes are uncertain and requirements are ambiguous. Produces an Uncertainty Planning Pack (uncertainty map, hypotheses + experiments, buffers + triggers, cadence + comms). Use for ambiguity, unknowns, hypothesis-driven planning, experimentation, contingency planning.

Discover novel small-molecule binders for protein targets using structure-based and ligand-based screening. Covers druggability assessment, known-ligand mining (ChEMBL, BindingDB), similarity expansion, ADMET filtering, and synthesis feasibility. Use for hit identification, virtual screening, target-to-compounds workflows, and lead-finding before commit-to-medchem.

Plan and track savings for specific financial goals including retirement, education, and home purchase. Use when the user asks about required savings rates, 529 plans, retirement accumulation targets, down payment planning, or goal prioritization. Also trigger when users mention 'how much do I need to save each month', 'am I on track for retirement', 'college savings', 'safe withdrawal rate', '4% rule', 'FIRE savings rate', 'catch-up contributions', 'employer match', or ask how to balance competing savings goals.

Store and retrieve customer context using Twilio Conversation Memory. Covers Memory Store provisioning, profile management, traits, observations, conversation summaries, and semantic Recall. Use this skill to give AI agents or human agents persistent memory of customer interactions across sessions and channels.

Generate professional invoices, receipts, quotes, and financial documents using each::sense AI. Create branded business documents with automatic calculations, multi-currency support, and customizable layouts.

Always-on callable lead pipeline for BDRs: HubSpot lead pull → Apollo phone lookup → Clay waterfall enrichment → HubSpot sync → callable queue. Ensures 50+ daily dials by maintaining verified phone inventory. Runs scheduled Mon & Wed 6:15 AM (between prospect-enrich 6:00 and prospect-refresh 6:30). Use when: 'verify phones', 'phone waterfall', 'callable leads', 'who can I call', 'dial list', 'always have someone to call', 'phone check', 'enrich phones'.

Best practices for ISVs (Independent Software Vendors) building SMS features into multi-tenant SaaS platforms using Twilio. Covers customer onboarding for A2P and toll-free compliance, subaccount architecture, sender management, billing patterns, and common ISV pitfalls. Use this when building SMS capabilities that your customers will use to message their end users.

Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input.

Run applicable prioritization frameworks (RICE, ICE, MoSCoW, Weighted Scoring, Kano) against a list of features or initiatives. Produces a comparison table showing where rankings agree and diverge across frameworks, and an executive summary with recommendation. Framework applicability is filtered by data availability; Kano requires customer research. Refuses to fabricate scores; produces an estimation scaffold when input data is missing.

Provides practical frameworks for fast decision-making through mental shortcuts (heuristics) and systematic error prevention through structured checklists. Guides through designing effective heuristics, creating checklists for complex procedures, and recognizing when shortcuts lead to biases. Use when making decisions under time pressure or uncertainty, preventing errors in complex procedures, designing decision rules or checklists, simplifying complex choices, or when user mentions heuristics, rules of thumb, mental models, checklists, error prevention, cognitive biases, satisficing, or standard operating procedures.